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March 2024 by Random Shares
We went to this CVS in the evening, for getting our prescription meds, the pharmacists who came to counsel us on the medications was very very rude. She was asking us to pull up our mobile and install CVS app. It was as if not, she will not provide the medication. She Infact pulled up the pharmtech and started scolding her in front of us for not letting us know to install the CVS App. I want the CVS pharmacy manager to take a note of this and have this remediated. This kind of behavior cannot exist here. This is our wish to download or not.
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March 2024 by Ubaldo Rodriguez
If I could leave 0 stars I would. This store is consistently operating bad. Specifically the pharmacy. They don’t keep promises on the time when your medication will be available. What’s worst is this is the second time they have “misplaced” my prescription order and have to wait additional time in the line. Bad!
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February 2024 by Val A
My experiences at this pharmacy location have been incredibly disappointing. They’ve repeatedly made mistakes with my prescription, and their customer service is severely lacking. Everyone in the “pharmacy dept.” that I’ve interacted with lack professionalism and are extremely rude. It’s sad but the negative reviews are very accurate!
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February 2024 by Chuck Shearn
Great Service today by the pharmacist as well as at checkout!!!
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December 2023 by sam brown
I dont wanna be that guy but it is what it is the pharmacy sucks all indian ppl when i go in also my wife even had a bad experience and shes white this is ridiculous i live 5 mins away from here but i send my prescriptions to houston form now on smh
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November 2023 by S Samuel
I have tried to support this location because it is in my community but no more. The staff is inept and lacks empathy. Management is never available. And Corporate makes empty promises. My health and my families health is too important to trust such poorly managed pharmacy. They don't communicate with you and when you reach out, it's a bunch of excuses as to why a RX takes 10 days to be filled.
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November 2023 by Tiona
Its 12:20 p.m. on Monday November 6th and I am trying to call in a new prescription who ever is answering the phones keeps picking up and hanging up. Very VERY RUDE
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October 2023 by Ian McNeill
Very unhelpful employees work in the pharmacy. CVS employees can look up which nearby CVS pharmacies have ADHD medication. However, the employees who work at this locations simply don’t want to go through the effort to help parents out by providing this basic information. They argue with you about being able to do this, but when you tell them that other CVS pharmacies perform this courtesy, they just stick on you a never ending hold so that you eventually give up and hang up.
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October 2023 by Rudy Ventura
Sunday yesterday's 1:30 pm break time I asked for my daughter's medication I showed the barcode from the app which was processed already then the next step was to pay they wanted my daughter's date of birth they asked too many questions but I showed the barcode next incident I asked for my medication the lady wearing a white gown told me the system is close because it's break time I arrive 1:20 pm they process my daughter medication but my medication they not process
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September 2023 by Jason Howard
Waiting days without feedback only to learn they won't buy the prescription my doctor ordered. Need a better pharmacy. Any advice on a better one?
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September 2023 by George Hernandez
As usual, CVS is awful!! Their sign on the door claiming ‘free’ flu and COVID shots is false advertising…they are NOT free. Again reminded why I avoid CVS
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August 2023 by Scott
Get your prescriptions filled somewhere else. The CVS on Dulles fills the same prescription these guys call me with an existential crisis over.
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July 2023 by Lauren Smith
They need people that can speak better English - I can never understand them at the pharmacy window or over the phone. They continue to ask me for a refill that I’ve said no to several times because they just want the money. And they are not good about having medications in stock or keeping up with doctors refill requests. I always have to call to get it ordered. So frustrating!!! Your job isn’t that hard.
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June 2023 by Rebecca B
This location never gets better. I am 7 months pregnant and the pharmacist at the drive-thru window attempted to close the box containing my credit card. She couldn't get it to close properly so she started shaking it and pulling it closed hard, causing the basket and my card to hit the ground. That's no big deal, so I open my door and get out of my car to retrieve it. As soon as I put it back into the opening, she slams it shut and continues her tasks. Yes, it's minor, but remember that bending down to get a credit card off the ground at 7 months pregnant is no easy task. Especially when it's not even your fault. A simple, "thank you" would have sufficed. She slammed the box shut like it was my duty to get out of the car and pick up a mess that was caused by her impatience. I guess this bothers me so much because this location has the worst pharmacy staff. They are all so rude and this type of "small" issue just adds icing to the cake.
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June 2023 by Reba Boz
This location never gets better. I am 7 months pregnant and the pharmacist at the drive-thru window attempted to close the box containing my credit card. She couldn't get it to close properly so she started shaking it and pulling it closed hard, causing the basket and my card to hit the ground. That's no big deal, so I open my door and get out of my car to retrieve it. As soon as I put it back into the opening, she slams it shut and continues her tasks. Yes, it's minor, but remember that bending down to get a credit card off the ground at 7 months pregnant is no easy task. Especially when it's not even your fault. A simple, \\\"thank you\\\" would have sufficed. She slammed the box shut like it was my duty to get out of the car and pick up a mess that was caused by her impatience. I guess this bothers me so much because this location has the worst pharmacy staff. They are all so rude and this type of \\\"small\\\" issue just adds icing to the cake.
