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March 2024 by Ivan K.
Typical Chase branch building, which is a good thing. Upon entering, I was greeted by 3 different people, all of whom were friendly and professional. I didn't have to wait in line for long, because one team member offered to help me in their cubicle. Was in and out within 10 minutes.
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January 2024 by Wai F.
Do try cry in case h bb i hi ugh BCI b bb b bb GT h bb. Gfujb by jjbhfyggfhhhhjgggfghujjd. Y hhfdchuyf kj it if b by I buy bgbbhujbn
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September 2023 by K.L Smith
If I could a 0 that's exactly what they would get. Went in to deposit my check and was told you can't deposit it because my husband name is also on the account along with mine! Well my name is on the account! I have been a Customer over 20 years when it was Savings of America. The customer rep Linda has the nastiest attitude she slid my check back and said you need to go see Martha. Martha who was very nice sent me over to another banker who was appalled as well and said your name is right here I said I know! After she politely deposited my check I walked back over to inform nastiest Linda I would be making a complaint. I deposit and withdrawal out my account all the time. Linda do better your attitude is always nasty with customers. You were nasty when you notarized papers for me a few months ago. I definitely will be speaking to the branch manager.
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September 2023 by Joe Nambiaparambil
I went here to this bank to have a notary signature which I do every year for a document for my parents. I have had the same document signed by different notaries for the last 6 years without any hassles whatsoever but the notary here is the most arrogant individual I have come across so unbecoming of a bank employee. He had such an attitude in notarizing the document as if he was the only notary in all of Texas I just took the paper away and went a UPS office nearby and they notarized the document in under 5 mins. If for a simple thing this chase branch treats it's customers like this I can only imagine how they treat other customers with more complex requests..I will never bank or step foot into this branch again!!!
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September 2023 by Joe N.
Worst customer service ever!!!I went here to this bank to have a notary signature which I do every year for a document for my parents. I have had the same document signed by different notaries for the last 6 years without any hassles whatsoever but the notary here is the most arrogant individual I have come across so unbecoming of a bank employee. He had such an attitude in notarizing the document as if he was the only notary in all of Texas I just took the paper away and went a UPS office nearby and they notarized the document in under 5 mins. If for a simple thing this chase branch treats it's customers like this I can only imagine how they treat other customers with more complex requests..I will never bank or step foot into this branch again!!!
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June 2023 by Vernice Syers
My personal banker, Rayhon Lemon, went out of her way to respond to my concerns. Very disappointed in Chase, but very satisfied with the care shown by Ms Lemon (Colony Lakes).
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April 2023 by Ruchir Patel
Quick for tellers but the rest of the staff is less than human (compassion).
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March 2023 by Clare M.
Worst customer service EVER! I went in to get a Medallion Guarantee (like a notary) and they wouldn't do it. I've been a customer for 6 years there! As soon as I can I guess I'll close my accounts and change to a credit union or bank who believes in customer service!!
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February 2023 by Pete Storseth
I hate that this branch is closed at 5pm weekdays. How does a normal person with 9 to 5 ever get here on time?
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February 2023 by Ibidun temowo
My new go to branch, staff are always welcoming ?
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November 2022 by Sahara Thurman
I’d I could give them a double zero, I would. One of their tellers applied our deposit to someone else’s account. They don’t answer the phone at all and it’s been terrible trying to get them to correct a mistake THEY made. I’m thinking of taking our banking elsewhere!
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November 2022 by Abraham Mathew
Bank services is good and acceptable, but the employees attitude is rude..
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October 2022 by Industrial Roofrepair
I am so happy with the experience I had with Chase Bank I cannot thank nighat rizvi enough she was absolutely wonderful purchasing a home made the whole experience easy for me I am very grateful and highly recommend this branch please go see her if you’re in the market for a new home
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August 2022 by Therrel Henderson
Easy drive through. We'll maintained.
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February 2022 by Joe Madden
The employees are great! As is their GREAT charge to cash a check. $60 check from the post office CHARGE $10 and yes, it was drawn from chase. It's cheaper to use their services and have another company do the work. It makes no sense, there was no risk. Why is the reward so high? I guarantee nobody in my family will hold a chase account, it's just the point now.