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December 2023 by Nita Armstrong
My favorite location! Team is super friendly & very helpful. Store us well stocked & spotless !
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November 2023 by Krystal Davis
My experience visiting any other Bath and Body has always been a cheerful greeting at the door, followed by listing any current specials or promotions. I have been at this store twice within the last week and no one has said a word to me. Instead they are too busy pretending to stock the shelves or in the way when you want to pick out a product no one bothered to help you with. The only time someone addressed me was to tell me to enter my rewards number. Not a "hi", "hello", "did you find what you needed?", or " thank you" at the end of my transaction. My opinion is this store charges too much money for products to have anything less than a good customer service experience. The staff need better training and maybe a better manager.
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November 2023 by Simoli Bangdiwala
Kaylinn the manager of the store was rude. For the spill by a pregnant person seeking help from her she looked away and then followed me and asked me to mop the floor.When asking for her last name she gave an attitude and instead kept saying kaylinn it is and asked me to leave. When I told her I am pregnant and was seeking for help she said I don’t have anything to do if you are pregnant.At 8 months pregnant she told me to mop the floor. Luckily my sister was there and she did it. It felt racist.
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November 2023 by Grandiva_005
Never thought I'd be disappointed at this store. There was a new face today. She rang me up for my items and didn't add the coupon like they usually do. So when I asked about it.. she said I had to have my coupon which was weird because she had the coupon sheet right there. She didn't provide that customer service for me but took five minutes to rang someone up that was before me and signed her for rewards. I wish I had saw her name. Black lady with very short curly hair. Everyone else were on it ...they know I'm a regular at this location.
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November 2023 by Fatimah Alhifi
It's new and clean. The staff is very friendly and helpful. They have a lot of goods in stock and always have new products.
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May 2023 by Ranaa Lavina
EXTREMELY disappointed with the customer service here, too many items were put in my bag causing it to rip and break. i was denied an exchange claiming that whatever happens after i leave the store is not their fault. will NEVER be coming back here and extremely upset and frustrated with this store and it’s manager
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May 2023 by April Harville
I never been to this Bath and Body works. It was nice, staff is friendly. You are able to get in and out. I love the fact I didn’t have to go to the mall.
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February 2023 by Lele
Love this location! It’s clean and the employees here are really nice, especially Brandon! I’ve shopped here a couple of times and Brandon has gone out of his way to help me every time (even when he’s busy).He has a great attitude and it is evident that he enjoys helping others. Give him a raise!
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January 2023 by Arrianna Canelo
Tasha was very patient and kinda and guided me while I tried to activate a Visa card
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December 2022 by K.L Smith
I went twice for candle day. The first day I walked in and was greeted by a you man Brandon working near the entrance. Very nice young man. The store was well organized and smelled fabulous. Definitely glad to see this store in the community no more driving all the way to the mall. To all the workers that worked tirelessly Thank you, you all did a wonderful job. Will definitely continue to patronize this location.
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December 2022 by alexis dunn
Absolutely lovely store layout inside. This is the BEST B&BW I've been to by far and it's the least busiest so I no longer have to stand in long lines like you do at the mall! A person who I believe was the manager of the store was so friendly and helpful to me, they made my experience very easygoing. I was very pleased with the customer service here and will continue shopping here more!
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December 2022 by Keandra P.
Came here for the amazing $4.95 body care sale! Good deals! Body lotion, bath wash, lux bath soap. There is a line outside, and a staff member keeping the flow of the line going. But it's a pretty short wait time! It's awesome they have a stand alone store. No more having to go to the mall! Yes!
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November 2022 by Carolyn Baker
Friendly and courteous employees … found a few sales!!! ??
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November 2022 by Francia Yudyth León
It is CLOSED!!!
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October 2022 by Anna K
So disappointed. I was excited that there was a store so close to home when I placed my online order. I must have walked by at least 3 employees when I was looking around doing some extra shopping before I asked for my order. Nobody greeted me. I walked by the greeter at least twice. No acknowledgement. I guess I would have cared less if the greeter hadn't walked around and stood nearly next to me at one point. I sensed her "watching" me as I tested the new scents with the samples. A simple greeting would have been nice. The guy who rung me up was friendly; hence, the one star.
