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February 2024 by brittney stewart
Mr. Houston and his staff is awesome. He is always friendly and professional. He is timely and proficient. I will continue to use him. He has been my tax guy for years.
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January 2024 by Sneaky Mats
Graylin seemed to be very knowledgeable with small businesses. I wanted to support his black businesses and decided to give him a try. Starting off everything was great. After they got all of our info they were hard to reach. We called and email to get know response. Finally called from a different number and he picked up. Very disappointed with the service now this year we owe $10,000 because of his errors. At the end this was really poor service and they will ignore you and go ghost on you after beware.This is towards your response to my review. Instead of apologizing for your bad service. You try to look me up. I don’t have to put my name up here for a honest review!!! It’s called a review! It’s how my experience was with you.This happened to us and I don’t even usually do reviews but you deserved every word I said!
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January 2024 by Monique Lewis
Omg ! Graylen is great even the staff . Very reliable and fast and they provide the best service
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January 2024 by Cortnee Ahmed
I love love Gray he's the best. Iv been with him for 6 Years!!!
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January 2024 by Tanya Vinson
I hadn’t paid my taxes in YEARS!! No lie, and it wasn’t because I couldn't, it was because the whole taxes thing confused me so it gave me BIG ANXIETY!! I would literally have to grab my own hand when the subject of taxes came up. But it was time, we were buying a house and I could no longer hide. My Best Friend told me about 360 Tax Group and of course I was reluctant but I knew I had to do what I had to do! I spoke personally to Graylen and the question he kept asking me is “WHY”….why are you afraid, why haven’t you paid your taxes, why, why why….you know what, I didn’t have a valid reason why, he told me to put my trust in him and he would HELP me!! Help me is what he did!!! He helped me file my years of unfiled taxes and today I am living (not leasing not renting) in my OWN Home!! Listen I am REAL LIFE, God and the 360 Tax Group is the reason how/why I sleep well under “MY OWN” roof!!
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January 2024 by Kem McNair
Graylen is very knowledgeable about taxes and tax laws. Being self employed, filing taxes can be a nightmare but Graylen has definitely made it much easier. His expertise is the best in the business.
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May 2023 by Mike Miller
This place is a joke. They will treat you great the 1st year and if you choose to go back, you are at their Mercy. Graylin will not return phone calls or emails. After getting audited by the IRS for 2021s taxes, I owed $2000, I reached out for 3 months and got absolutely no help. I finally took my stuff to liberty tax and they figured it out almost right away fixing Graylins errors and I ended up receiving $7400 instead of paying $2000. I don't recommend them to anyone. I'm surprised this place hasn't been shut down yet .
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January 2023 by Roma Williams
The whole experience was what I needed. Graylen is a wealth of information and I trust him and his staff. I love that they just don’t do the work, but take the time to explain what’s happening and best practices for both my personal and business taxes, and that makes all the difference for me. They get me prepared for tax season all year long.
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November 2022 by Kat M
Read the reviews and use this "company" at your own risk. After sending an extensive amount of emails and phone calls just to find out when our taxes would be filed, after already waiting FOUR MONTHS, we get charged $400 dollars for Graylen to do our taxes. What a scam. This is the 2nd year in a row I had to chase them down for answers and was met with excuse after excuse, if I got a reply at all. Not only that, the lady that answered the phone after I called back to back cussed at me, yelled at me and hung up on me. Unprofessional all around and they will get nasty with you if you try to get answers why your taxes aren't done. I am having someone audit my last few years of taxes that were prepared, I genuinely don't trust 360 Tax Group.Update: Now October and still don't have taxes returned nor correct copies.
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October 2022 by Kat T
Read the reviews and use this "company" at your own risk. After sending an extensive amount of emails and phone calls just to find out when our taxes would be filed, after already waiting FOUR MONTHS, we get charged $400 dollars for Graylen to do our taxes. What a scam. This is the 2nd year in a row I had to chase them down for answers and was met with excuse after excuse, if I got a reply at all. Not only that, the lady that answered the phone after I called back to back cussed at me, yelled at me and hung up on me. Unprofessional all around and they will get nasty with you if you try to get answers why your taxes aren't done. I am having someone audit my last few years of taxes that were prepared, I genuinely don't trust 360 Tax Group.Update: Now October and still don't have taxes returned nor correct copies.
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May 2022 by John Garza
THIS PLACE IS FRAUD.....PLEASE DONT GO HERE....THEY CHARGED ME $400 FOR A SIMPLE RETURN, AND I HAVE YET TO FIND IT ONLINE AND CAN'T GET A RESPONSE FROM ANYONE....THERE ALWAYS NOT IN THE OFFICE.....FRAUD...ITS WILL BE INVOLVED
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March 2022 by Michael Simmons
Taxes are no joke , this place is a joke . Save yourself the time and the headache use a professional tax service
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November 2021 by Fredia M
I’ve had my taxes done by Graylen for the first time last year. This year however, he has been very unprofessional and unresponsive. I’ve emailed and called the office several times in the past four months to no avail. Who has to chase their tax preparer/accountant? This is ridiculous, Omar (his assistant I take it) is apparently screening calls. He’s always “out to lunch”. I will be taking my complaints further. Please save yourself time/energy and GO ELSEWHERE!!! I will not ever use their services again. I thought I had found someone I could use for a lifetime but found out the hard way. Unacceptable!!!
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June 2021 by Fredia W
I’ve had my taxes done by Graylen for the first time last year. This year however, he has been very unprofessional and unresponsive. I’ve emailed and called the office several times in the past four months to no avail. Who has to chase their tax preparer/accountant? This is ridiculous, Omar (his assistant I take it) is apparently screening calls. He’s always “out to lunch”. I will be taking my complaints further. Please save yourself time/energy and GO ELSEWHERE!!! I will not ever use their services again. I thought I had found someone I could use for a lifetime but found out the hard way. Unacceptable!!!
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June 2021 by Crystal Eaton
Coming from Mrs.Dora you guys especially Graylon are very professional and knowledgeable
