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September 2023 by Art Alanis
Excelent, friendly.good costumer service.
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August 2023 by Alexander Baker
The employees are very kind and helpful, they made my day
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February 2023 by Bianca M.
First, the online service is horrible. After being pass around 8 different times I finally had to go n in person to request a company creditcard. Then when I got the card the name was spelled wrong. I tried to call the branch and waited on line for 50 minutes and finally hung up.
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November 2022 by Oscar Lopez
We need a Wells Fargo Bank in Rio Grande City.Tx 78582 . atleast a WELLS FARGO ATM. The Closets W.F bank is 35 miles away.????????
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September 2022 by G Y.
Very efficient and friendly service. Jesus helped us today he was very thorough with his explanation of procedure. Very short wait time walk in procedure.
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August 2022 by Gabi Delagarza
Terrible customer service no help cant get anything done always expects for 1800 number to answer your questions and fix your problem... they never answer the phone and they hang-up when u get tru
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February 2022 by Elvis Barkly
The employees here are very stereotypical, they will assume you don’t have money or not trustworthy if you’re not dressed right. Two trips there two different employees same attitude. No issues with the other Wells Fargo in McAllen or Edinburg. The other bank employees are very welcoming and helpful.. Not this one .. I even got a comment when cashing a check, “I’m not sure if the system will allow me to cash, it depends on your reputation with the bank”. The other issue I just called about..
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February 2022 by Jorge Aguilar
Been calling the bank for the passed week and no answers just calling to open a bank account but never mind will be going to chase where customer service and proffesional ethics are alot better
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August 2021 by Ariana Lugo
The manager was extremely rude to my mom and wanted to charge her for a check because “the bank would charge a fee” so we went to the one in mcallen and we waited approx. 5 minutes and her check will now be available tomorrow without any fees. She wanted to make my mom get off to go inside even tho my mom uses the drive thru for a reason which is because she cant put weight on her foot. Extremely rude if i could give zero stars i would.
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August 2021 by Norma Carrasco
Trying to open a business account. Have gone twice with an appointment. Business formation created by an attorney and still Wells Fargo can't open the account. New account personnel and branch manager at Mission TX location are clueless and have a horrible attitude. Like they are doing me a favor.
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June 2021 by eman resunekat
Never answer phones thats unacceptable. I dont want an automated response to this review, just answer your phones that all. Edit: LOL thanks for the automated response? ? instead of fixing the issue....still not answering phones.......would never recommend this bank. UPDATE: atms never work!!!!!!!!!!!!! Even the two new ones they installed. Looking into swtiching banks now because this one is HORRIBLE.
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May 2021 by Marcela Rodriguez
Best bank ever i have been a customer for many years and never had a problem! yesterday i took my 19 year old to open up her first bank account and Paulita took care of us! Explained everything step by step so my daughter can understand and her personality was great! I am reading all the negative comments and reading about how expensive an overdraft is well maybe we need to be a little more responsible with our accounts as for me i am happy with my bank and the service ?
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November 2020 by some BODY
Terrible company. They’re charging crazy overdraft fees during a PANDEMIC. I’ve never overdrafted until this happened in all the years I’ve been with them and they have no understanding or leeway given the circumstances. I have over $200 in overdraft charges for EACH item that was overdrafted despite finding money to add to my bank account within 48 hours.Think about that the next time you see their commercials about helping the community during this hard time for Americans. WHAT A JOKE
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November 2020 by cy bauer
Very busy here but that's because of location and the nice tellers.
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July 2018 by Olivia P.
Deposited $2000 in the atm (I know, this is stupid in general, and I'm never doing it again). ATM reads that I only deposited $1000. Stay away from the Wells Fargo atms and the Wells Fargo banks. Wells Fargo = pure, corrupt scam artists. They have a monopoly on banking. It's really sad. They will meet their deserved fate one day. As far as the people who work at the branch, they are all very nice and accommodating - they helped me clear up the issue relatively quickly, and for that I'm thankful to them. It is the higher ups and the highs in the organization that need to be taught a very important lesson in not hurting the little guy and not destroying communities like we all know Wells Fargo does.
