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“Danielle and all the workers are great
They take their time with the customer
Solving issues .
I never feel rushed or that I am wasting their time.
Always feel important and my problem are fixed”
“Employees are very intelligent and can solve almost any problem you have. Service is excellent and prices are lower than at&t and Verizon. Ask for Rob when you go in he helped us save a ton of money by switching and taught us some tricks with our new phones. Great customer service as well as a playfull atmosphere.”
“Cannot recommend this location enough! From the moment I got there the staff were all very attentive and helpful. I really didn't understand how to correct the issues I was having with my phone .They kindly explained and helped guide me through fixing it . Even though I was probably not the most understanding of what was actually happening ?♀️?. They didn't rush me out, took their time and made me feel like I wasn't a burden.
Thank you so much to all the staff at this location for being extra helpful!”
“I would like to apologize to metro metal for a bad review I gave about them. I am truly sorry for anything that may have cast a shadow in anyway.not only were they fair they were very friendly I give them two thumbs up.i apologize to them all.thank you metro metal and employees.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“What's the one thing that annoys you more than anything when it comes to buying a new phone or adding a line? The hidden fees and constantly upselling. When the visit feels more like a cash grab. My experience with Russel Cellular was the exact opposite. I came in wanting a smooth add on to my account and walked out with a 17 Pro Max for a great deal. Chloe was friendly and kept the cost transparent with us. Any questions I had were answered. Overall, the interactions between co-workers here were also very professional and exactly what you want to see as a customer. They don't treat you like you're just an account number they take your preferences and concerns into consideration.”