Ace Hardware of Mineral Wells is a locally owned and operated store committed to being a helpful part of the community. Customers consistently note the exceptionally helpful staff who offer personal service. Employees are described as very helpful, respectful, friendly, and knowledgeable, often going above and beyond. This includes asking if help is needed right when customers walk in, walking with them to find items, and spending time problem-solving. There are specific accounts of staff members, even when off duty and leaving for the day, turning back to assist a customer, demonstrating a caring and committed attitude. The store offers a good selection of products, including everything you want and things you need, along with a cool selection of sauces and seasonings. While the selection is not vast, it is complemented by quality products and convenient services like making keys on the spot and easy returns for store credit. The overall experience is one of personal service from local experts who make helping the customer the most important task. The store is viewed as a blessing to the Mineral Wells community, with customers feeling lucky to have such a helpful hardware place in their neighborhood.
Great , friendly typical neighborhood hardware store. They have a great selection of everything you would need. They have a killer section on just BBQs! If you need something quick and local come find this local ace.
July 2024
Asked if we needed help right when we walked in. Helpful staff with a good knowledge base. Easy returns for store cred. Everything you want and things you need. Keys made on the spot.
July 2024
I needed a lawn mower part. Called Ace to see if they had 1. The men didn't know what I needed But Taylor came over & immediately found the part. She's a Keeper. They almost lost a Sale today But Taylor took care of this happy customer. Give her a Raise ? for being a great employee ? ?
