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October 2024 by Steven Van Wagnen
Salesman great, finance person very short when not buying additional services. Limited service with service dept but very cordial experience.
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October 2024 by Kyle Dodds
Well, I have to say this is probably one of the worst experiences I’ve ever had with any dealership. It took them days to even acknowledge I had a warranty. I had to do most the legwork and find prior invoices from other work done previously when I do get my jeep back the axle locker was stuck on and now it turns on and off randomly while I’m driving, when I pointed out the problem upon picking up my vehicle, the mechanics advice was for me to unplug the sensor and plug it back in if it ever happened again. even though they were aware of the problem and caused the problem they’re solution is for me to bring it back to them so I can get charged another deductible and miss work for another few days. my jeep is actually in worse shape than it was when I brought it to them and they charged me money for this outstanding nonexistent customer service.
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October 2024 by Joseph Skyler
Best dealership experience I’ve ever had.
Found a truck I wanted while on a cruise
Got with the bank and spoke with James Wilson!
He took care of everything very prompt and when I arrived back on land
Had the truck fueled and waiting on me!
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August 2024 by Texasborn75
A shout out to James for helping me find the right truck, Five star service all the way!
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August 2024 by Rey Amaro
Nice place and friendly staff
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August 2024 by Kristin Tompkins
We just bought our first vehicle from Jimmy Wolf in March of this year and just purchased a second vehicle from him today. He makes picking out a vehicle so easy. In March we were torn between a Ram and a Ford. He was patient and let us look at both and we went with the Ram. Today I looked at and test drove both the Wagoneer and the Expedition. He asked me what I liked and disliked about each one and was more than happy to run through all the things I wanted in my vehicle and event let me drive the Wagoner again just to make sure it was the one I wanted. I can’t thank Jimmy enough for all his hard work in making sure the vehicle purchases we make are the best.
Also Jack Porter sat us down and made sure our numbers were exactly where we wanted them to be at with no pressure in buying. He ran through the maintenance packages and helped us make sure we were covered as much as we wanted and in our budget we had in mind. His dog treats are an added bonus to every purchase made!
Thank you, Jimmy and Jack, for making our truck purchase such a breeze in March and again today for our car purchase!
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August 2024 by yvega2330
I cannot stress enough how patient and helpful James was when I went to buy my car there at Toliver. Ask for James !
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July 2024 by Jason Gregory
Parts Department: Just wanted to say I have interacted with your parts department several times now and they are always super friendly and helpful and I very much appreciate that. Thank you!
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July 2024 by Mildred Baucum
Excellent service and super nice people.
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July 2024 by Ashly Vivion
Mario was amazing to work with! All the employees there were polite and helpful! Definitely recommend going here for your vehicle purchases!!
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July 2024 by CRIST Fanning
First time I had ever bought a car without driving it or seeing it. They told me exactly the car’s condition. Excellent experience. Would recommend them to anyone.
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July 2024 by Paige Jones
Recently took my vehicle in for maintenance and Rick and his crew were very professional and exceeed my expectations! I highly recommend Rick and Jonathan for all your service needs!! I will definitely be purchasing my next vehicle from Tolliver!! Thank you guys for all you did to make my experience fast, easy and well worth my time!!
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July 2024 by Dakota Blase
Very dissatisfied with the service department. My AC quit working in my Ram so I took it in to have a diagnosis done. Toliver found a leak in the evaporator core. They told me it’d be $3700 to fix. I asked for a bid and cost break down. The gentleman at the service desk told me he wouldn’t be able to provide that. That right there is sketchy enough, so I continue to ask questions about the quote. After about 5 or 10 minutes, he finally tells me that it’s a $600 part and 13 hours of labor. So, they were going to charge me over 3 grand for labor. That is crazy. I took my truck to American Automotive in Lindale and they quoted me $1403 and it only took them 7.5 hours to complete. My first encounter with Toliver was Last year when my power steering went out. They charged me $4500 to repair and I was stupid enough to pay that price before realizing that other places only would’ve charged $1900 for that same exact repair on my truck. The service department at Toliver is nothing more than professional scam artists. If you enjoy keeping your hard earned money, I do not recommend using Toliver at all!
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July 2024 by Brittany Bernard
James was very attentive and made the buying process very easy. He was always available to answer any questions we had & swiftly responded to our phone calls. Thank you James for making this process go smoothly and providing great service!
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May 2024 by Mark Pless
Love the ride. Was really impressed with it. Still learning options.
