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November 2023 by Heath Clay
The Customer service at Pinnacle in Midlothian has been nothing less than exceptional for my personal and business banking.
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November 2023 by Lisa Green
Customer service needs a lot of improvement. When asking a question, they won't let you complete what you are asking about before telling you no.
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August 2022 by Jacob Henderson
Took $20 out of ATM. Was charged $4 fee. That's 20%. That is horrible. Won't be back.
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August 2021 by Travis Stone
People there are just so kind and would recommend for keeping your money safe
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October 2020 by Phillip Tillery
Excellent experience. Alicia was very informative and explained everything very well. It’s always nice to have knowledgeable people ready to help you when you need it. I look forward to using all of the Benefits that come with banking here.
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May 2020 by David Faerber
It's been decades since I've experienced such exceptional customer service and personal attention from any bank. We're blessed to have them in our community and I look forward to a lifetime relationship.
