Mattress Firm Midlothian Towne Crossing is dedicated to providing customers with the best sleep solutions. The store boasts a team of Sleep Experts® who undergo over 200 hours of training to offer personalized recommendations on mattresses, bedding, and essentials. Customers can shop confidently with the Love Your Mattress Guarantee®, ensuring access to America’s top brands like Sealy®, Tempur-Pedic®, and Serta®. The store also offers a 120 Night Sleep Trial® and flexible delivery options. Reviewers consistently highlight exceptional customer service, particularly from staff members Joe and Jerry. Customers describe their experiences as stellar, noting that Joe is attentive, knowledgeable, and focused on individual needs without any high-pressure sales tactics. Both Joe and Jerry are praised for their friendliness and ability to help customers find the perfect mattress at the right price. The overall atmosphere of the store is welcoming, making it a highly recommended destination for anyone in search of a new mattress.
I had a fantastic experience at Mattress Firm in Midlothian during the Black Friday sale, thanks to Courtney, a kind and helpful salesperson. She was warm and welcoming, and dedicated to helping me find the right mattress and adjustable base to help ease chronic pain. Courtney put together a custom outlet package that... read full comment
October 2024
Working with Joe was an absolute dream. So professional, friendly, and knowledgeable. He took care of me absolutely brilliantly. Dr. Aaron
October 2024
If I could put 50 stars I would. Joe was so amazing. He took care of me so well. I had an incident with a previous order (not made through the store) and he handled it so professionally. I will definitely be going back to him every time I need a new mattress. Thank you thank you thank you!
