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April 2024 by Maricela Corral
Awesome people
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April 2024 by Pearlfekt07
Polite staff, employees are always willing to help and they take care of me everytime
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June 2022 by Jami schoenhoff
2 Girls that work there are snooty and are not versed in customer service. One is a branch manager. Not quite sure how she got that job but should really have hired someone else better fit for the job. Don't get a job in customer service if you don't like dealing with people.
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October 2021 by MattDawson.studio
Paid over 250 in fees the past month an a $3.00 overdraft
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August 2021 by Quinlan Powers
Dont use this bank if you want to be able to receive your money on time. You never get your money deposited on time and it feels as though they deposit it whenever they "feel" like it. Worst customer service and rude employees
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July 2021 by Nicole Lawson
This is the WORST bank. Please stay away from them!!!! They make random charges on your account and don’t take them off after you say something! The people at this branch are HORRIBLE. They are so rude and horrible. Terrible customer service. Everything about them is abysmal.
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July 2021 by Gene Bohn
Horrible Customer Service and Bad Banking PracticesI moved to this bank to have a bank close to my home. They put a 9 day hold on every deposit even though I had sufficient funds. They also charged me fees for Min balance for no reason, my balance was always above the threshold. They also said they would not deposit a check that I brought them and could not explain a good reason. Avoid this bank. Mobile deposit is a joke, they have a $3000 30 day limit, so once I hit that I was driving back to the bank. When I closed the account, they took $20 for a Min balance fee and kept it, even after they admitted that it was a mistake. This is a bank that preys on making money off of customers through fees and does not create revenue in traditional ways.
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August 2020 by elf star
least convinient bank. friendly staff though.
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May 2020 by Gloria Paul
They have been a very good Bank to work with for me. I've been with this bank for a long time. They are like my family .I have had good experience with this bank. Thank you for all you do.
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November 2019 by Robert Ellis
If you want a SECTION 8 bank, this is the place to come! The word incompetent, does not begin to explain the these unqualified, work force quality people they hire to run that place.. Probably contract labor to say the least. Put your money somewhere else. Also, Natalie, the branch manager for this location is extremely rude and has ZERO regards to customers that have banked with them for almost 10 years. So pick your banks very carefully. Hopefully she will move along soon with help so she can wreck some other bank's clientele. THIS BANK RECEIVED AN "F" IN CUSTOMER SERVICE. Great job!
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November 2019 by Tran Khan
All they do is stand around and talk and no help clients too good. Very slow and unfriendly. I take my money and business to real bank.
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November 2019 by Ana iTunes
Nobody knows what they are doing here. It took over two months to receive a card after opening an account and also regularly have CASH deposits “pending” for days so you are unable to access the money. I suggest if you have bills you need paid on time, not banking here.
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May 2019 by brittany N
Rude customer service! Lady got mad cause we were right there when they just opened; then had the nerve to roll her eyes at my mother for not understanding her. Went in there on April 29 so whoever worked that morning!!!
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November 2017 by Arron Criswell
Worst bank I have ever had. They withhold charges until last minute, so your account seems to have random amounts. Do your own tracking of your money or go somewhere else.
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October 2017 by Jordan B.
I'm a young consumer with very few finical needs. I started an account with this bank because of their accessibility; and hold a basic checking and savings account there. It took half an hour to set up the account and I was able to use it right away. Their mobile banking app is user friendly; though it lacks some of the more advanced features of other apps. What really encouraged me to write this review, however, is the tellers this bank employs. I have ALWAYS had a pleasant experience at this bank. It's always a dream to come in; they know what they're doing and they're friendly to boot. Their branch managers are always professional and everyone is on their game. Their tellers are 100% the reason I will stay with this bank.