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“I loved my experience here. Customer service was outstanding. A lady named Erica helped me pick out birthday attire for my trip. Told her my style an helped pick out a couple of pieces an loved them. Appreciated her time she took to help me out.”
“Thanks to the sales staff for helping me select a set of street skateboard wheels. They showed me several brands and price options to help with my decision. I appreciate the friendly and easy going vibes.”
“Hands down the best service ever not sure what it is but went to other stores and this is my first time here. Moved from the big city. So customer service goes along ways for me, and hey guess where I will be shopping again and again moving forward This store right here. I appreciate your asking me the questions. It let's me know that you guys didn't forget about me. The guy who helped me had on some gold glasses and was very freaking helpful. Hell, they need more of him throughout the damn mall. Half of the other stores, you got ppl too damn busy singing or ignoring. Not at buckle they get it done right the first time. It was Eduardo. Thanks, my guy. Will definitely be back to buy more jeans since I got some new boots”
“I mistakenly put a scathing review of Academy Sports in Midland, Texas under this business. I've never been in 5.11 tactical and have no knowledge of them. I didn't find a way to delete my review.”
“My family & I went to this store and they had lots of sales. Especially on jeans. I couldn't believe I got 2 jeans for$ 6.99 each,plus I even had rewards that I could use. Thats incredible. You can't missed out in that. Even though they have different prices”
“Popped in the store looking for a specific item. Vickie was absolutely the epitome of Customer Service and helped me find exactly what I needed. A fun and festive blouse! I wish I could give her more gold stars, as she went above and beyond for me. Very courteous, pleasant and helpful! Thank you.”
“I've been going since the studio opened and it's been great. The instructors are friendly and helpful. It's always welcoming for members and new clients.”
“It was a great service. The lady, who seemed to be a manager did excellent. She was handling another customer at another register, and being aware of surroundings, over heard me saying I had email for 15% off. Being I had to look for it. She instructed my cashier how to do it with thier paperwork at regus”
“The staff was super freaking awesome. Thank you too, all of them Milo you da man. Keep smiling and styling ppl. It was a last-minute stop. The wedding party ppl had no sense of style, but I said, "Let's give boot barn a go. And boom ? we will be back. Thanks again”
“I have gone in recently and noticed they have a whole lot more space to be able to look, more products on the floor and the organization is fantastic i. The cashier are super friendly and the manager Ronny always wants to help someone love a manager who enjoys being involved with his customers will definitely be coming back this holiday season thank you hot topic for making my experience fantastic.”
“Really cute selection for kids clothes. The ladies were so nice and helpful when I asked for their clothing advice and finding the perfect color on a really good quality cardigan ”
“Janie is amazing! She has spent loads of time helping me try every scrub in the store with enthusiasm and a great attitude. She always remembers what I like (and I’m very picky!!). Love everything about this store. I won’t go anywhere else!”
“Store was clean and packed with merchandise. Plenty to choose from. Why a four was due to personal only 2 people there that I saw and one was really helpful (black woman) but the other acted to busy to help and when did speak was rude.”
9AM - 8PM
812 W I-20, Midland
Womens Clothing
“They were real nice and understanding. I took my boots in because the bottom was splitting. They looked at them asked me for my info and had no problem replacing them. Of course they were still under the return policy. ?”
“Only place I like to shop for clothes wish you had one in Salem Oregon .I miss shopping at your store I love the clothes you sell would shop there every week if you had one here and recommend everyone that I know.”
“Very helpful and very friendly staff. Massive range of boots,shirts,pants,buckles and hat's for men lady's and children. Thank you for a great experience will definitely visit again.”
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
“Not happy with my purchase at this store. Went to tried and was informed that was not their policy due to tags being off. Most stores have a retag device. Which enables them to retag a purchase. Keep in mind not even 12 hours later I needed to return them. Due to their sizes not being a normal size for the boutiques I normally shop at. So I’m stuck with pants that are a size too small and a jacket I can’t wear due to it being very itchy and scratchy. Money isn’t the issue. It’s the principle. Had it been a couple of days. I would totally understand, but it was not even 12 hours and due to my kids taking the tags off without my knowledge but me still having the tags themselves in my possession and returning them along with the items and proof of purchase. It shouldn’t been a no brainer.
Other than these issues. The store is cute, smells nice and customer service is great. Just very dissatisfied with their return policy, because other boutiques I shop at I’ve returned items the same way. I was never denied a refund or trade in store……
Update: miscommunication on policies! So very thankful for the information and Lindy reaching out to resolve the concern I had. Very quick and efficient. I will be back. In store credit was given and as always the customer service was beyond amazing!”