“Dropped the truck off in the afternoon to install a new exhaust system. Picked it up before closing. Looks good & sounds even better. All for a very fair price. Great experience!”
“Store TXM03, 1001 Rankin Hwy, Midland, Texas. I must commend your employee, Mason for hanging with me and delivering what I consider superlative customer service on a complicated and difficult transaction. I ordered, for my wife, a set of tires for her MB, online. Mason reached out to tell us these particular tires were on a national backorder. I went to the store he walked me thru and found us some that were probably better (Michelins) and less expensive. Now the difficulties really start... Before we could make it in for our appointment, my wife had not one, but two un-repairable and non-drivable flat tires. Since these are "Run Flat" sites, there was no spare. I took the first one in and he fixed it, I took it and installed it on her car, (this was on a Saturday), on Sunday, there was yet another one. I brought it in, new tire mounted quick enough for me to pick it up, put it on, bring it to the store, have the other two installed by the end of the day. The spousal unit was elated! Thank you guys very much, especially Mason.
P.S. Give the man a promotion if he wants one.”
“There is several places to shop and eat right next door to his location.
I walked next door, got one of the best burritos I’ve ever had, (cheese was the best I’ve ever had) real authentic Mexican cooking.
I got my burrito to go, by the time I ate it, they finished mounting my 4 new tires mounted and balanced. I paid and I was out the door!
Freaking awesome service! 5 Stars for sure.”
“I can’t say enough on how pleased we were with Donna and all employees at the discount tire on West loop 250. We had been traveling for 10 hours to watch our son’s college playoff baseball games when we hit a rock on highway SH-349. They all went out of their way to get us back on the road so we would not miss his game. We highly recommend this location. It is so nice to know how they cared and helped us out.”
“Jose definitely the best salesman I’ve dealt with at a discount tire. And I’ve been to Dallas and Houston area. Use this guy as a trainer for others 100/100 would be back just for Jose”
“Great tires. Cars, trucks, recaps, delivery, pick up, wholesale, alignments. More money you spend cheaper, your tires are. I like this place. I've bought tires all over the country. I think this one's my favorite”
“I stopped to get a tire fixed at discount tire and it was going to be 1.5 hour wait so I drove around and found this place, pulled right up and they got right to work. Friendly staff and great customer service. I highly recommend this place for a quick fix or new tires and rims”
“They helped me fix the a/c and heat on my older model Chevy other shops denied me but the friendly people here not only did the job professionally they informed me every step of the way what parts where needed and the best way to handle the repair process they where very understanding of my personal busy schedule when it was time to get my vehicle back the price I paid was well worth the work 100% would choose them again”
“What a breath of fresh air for West, TX! Finally a tire/wheel shop that prioritizes their customer.
I recently took my vehicle to another local shop for wheel balancing and that shop made my issues worse.
Rent-A-Wheel fixed my issue and the customer service was top notch.
Than you!!”