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October 2023 by Marius S
In general a pleasant experience. There is really no haggling, but it was not bad, the markup was about 7% over spot price for gold. A Sigma machine would have helped besides a scale to alleviate any doubts about products.
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June 2023 by Jenna Ortega
Not only do they offer poor customer service, they have rental properties they REFUSE to properly tend to. Leaving a family with no A/C and 4 kids, collecting on the father's estate, while sending a text ever first of the month to collect. The repairmen even said that that they are directed to get it barely running but do not do the full repairs as needed. Awful people, scammers. DO NOT GO HERE!!!
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May 2022 by Heero Ru
Way overpriced. 10% over spot for gold plus a 4% cc fee on top of that. Silver is even more overpriced. Exact same premium on the big stuff as the little stuff. Staff was also very rude and disrespectful. Only shop here if you hate yourself or your wallet. Pretty much every store in the Midland Odessa area is a better option.Shop owner or manager, if you are reading this, give your people a coffee pot and some cookies to cheer them up. And reassess your prices to be more in line with your competition, and i promise you business will improve. You have a great location, and great potential. I don't want to see any small business fade away and go under, yours included.
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March 2022 by manuel hernandez
Visited about 6 years ago. Very rude front staff. Acted as if they didn't want me there. Felt rushed. Haven't been back since. If you want to buy coins and bullion from a local store, just go to the Vault in Odessa.
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April 2020 by Michael Chacon
Extremely overpriced! Went to check out their silver and could not believe they wanted to sell me silver rounds for $25 a piece. Thankfully we live in the age of internet and took my business elsewhere.
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October 2019 by Humphrey Jr.
Best way to use a business for a tax write-off
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August 2019 by Ethan L
My grandparents told me that. They will talk u out of it, if u have like a 1947 Morgan dollar. The people behind the counter will talk and try to trick you about the coin. Probably a scam
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May 2019 by Aaron Cox
At 11:10 went in walked around the store and never had anyone ask me anything and I was the only one there. So, I did not buy anything and I walked out. Customer service is horrible.
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April 2019 by John Stoker
So... I read the reviews and couldn't believe it was THAT bad. Oh my gosh. I literally experienced every one of the negative reviews on here in one sitting.
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March 2019 by Michael Johns
These are some of the most heartless and horrible ppl I've ever so much as talked with.... GO TO CASH AMERICA !!! You'll be treated like a person for 1 PLUS you'll get a WAY better deal !!! It's LITERALLY like walking into the TX chainsaw massacre movie with these ppl I SWEAR LMFAO !!! You'll see bunch of weird looking ppl (OBVIOUSLY family) all sitting around staring at u extremely uncomfortably while ur at the counter with this weird old woman walking around constantly sayin “idk†“idk†“I'm busy†“call me in few hours†?! REALLY?! I'm one that likes to buy old coins when I got some $ to burn so jus wanted to see a few .... When I was there I saw this young girl (crying) that had called an made arrangement to pick her stuff up the very next day and they were pretending like they knew nothing bout it and were making her pay 6 TIMES what the loan she'd gotten for her stuff ?!?! WOW ?!?! they're definitely out to take advantage of anyone they can !!! If anyone wants to have a lil entertainment while being freaked out at the same time, then pay this place a visit for sure !!! And conveniently right next door, they also have their Rent-to-Own store. And for those of us that have made the mistake of dealing with that kind of business before .... you know what that says about these ppl !!! ONLY reason they got the 1 star is cause I had to give that so I could post this warning!!!
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February 2019 by Joey McCall
These are some of the most heartless and horrible ppl I’ve ever so much as talked with.... GO TO CASH AMERICA !!! You’ll be treated like a person for 1 PLUS you’ll get a WAY better deal !!! It’s LITERALLY like walking into the TX chainsaw massacre movie with these ppl I SWEAR LMFAO !!! You’ll see bunch of weird looking ppl (OBVIOUSLY family) all sitting around staring at u extremely uncomfortably while ur at the counter with this weird old woman walking around constantly sayin “idk” “idk” “I’m busy” “call me in few hours” ?! REALLY?! I’m one that likes to buy old coins when I got some $ to burn so jus wanted to see a few .... When I was there I saw this young girl (crying) that had called an made arrangement to pick her stuff up the very next day and they were pretending like they knew nothing bout it and were making her pay 6 TIMES what the loan she’d gotten for her stuff ?!?! WOW ?!?! they’re definitely out to take advantage of anyone they can !!! If anyone wants to have a lil entertainment while being freaked out at the same time, then pay this place a visit for sure !!! And conveniently right next door, they also have their Rent-to-Own store. And for those of us that have made the mistake of dealing with that kind of business before .... you know what that says about these ppl !!! ONLY reason they got the 1 star is cause I had to give that so I could post this warning!!!
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February 2019 by Rob Ramz
They are out to get people. Greed. Racist, too. Sad. I'll sell my diamonds elsewhere
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August 2018 by Nathan Thomas
I purchased 8oz of silver at a fair price. The employees were kind and helpful when I asked questions. I will definitely be purchasing more silver from them in the future.
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August 2018 by B S
Absolutely the worst place for customer service and well overpriced on firearms and accessories.
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April 2018 by Anthony Urquidi
Very weird folks.
