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July 2024 by maria olvera
The company employees are very helpful,,
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May 2024 by Jake Gaines
To much to upgrade wife's phone
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February 2024 by Pamela
The person completely sold us on how quick & easy it would be to upgrade but everything that went wrong afterwards was a nightmare to correct even before my order came in. I still need up with the color watch I didn't want because it's such a hassle to fix. Verizon has gotten too big to have good service. Anyone you speak to on the phone barely speaks English so they don't understand what you're telling them. When I used the "business card" I was given for the rep at the local store she referred me back to customer service who once again couldn't comprehend my issue. Just a huge company trying to make more money now. Think I'll switch to Google everything in the future. Cheaper, better signal strength and customer service has been recommended by more than one friend...just fyi!
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February 2024 by A Unsub
What ever it takes to get you out the door even if its wrong. LoL this customer service is worthless
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January 2024 by Consuelo Lopez
Waiting is to long
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January 2024 by Julian Guzman
Fast service and nice people
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January 2024 by Moses Garza
Went in and Brianna was awesome but because of closing time felt rushed and didn't attend to one of my issues. When I walked out the door was locked behind me and when I turned back the manager was at the door and wouldn't let me back in. I explained that I had asked for help with the issue before closing and that it wasn't addressed. Brianna confirmed and he was rude about expressing that he would not let me in regardless.
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December 2023 by James
Dude who helped was not great. Or helpful. Sorry did not get his name.
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November 2023 by Dennis Hill
Helped me get my new phone ?, on point
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November 2023 by Laura Perez Gonzalez
You can only say THANKS TO LUCY…. Thank you for your patience, for explaining every detail to us… we received super service from you as a professional and as a person… btw we are the Miami family ?
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November 2023 by Anjelica Reyes
Very busy, not much in stock and settled for less.
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November 2023 by Stephannie Wood
I did not Visit the store. I called to talk to them about switching from T-Mobile. The person I talked to wasn't very helpful. Basically told me it was a no go. Couldn't trade my old phones in. And they do not offer home internet where I live. So I'm only gonna give them 2 stars, Because they Answered the phone on the Saturday.
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September 2023 by KW Willoughby
I’m trying to get to a real person! Ugggh
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June 2023 by Andy C.
I've asked multiple time for a notification for when my bills are sure never got one even called customer service and still didn't get a letter or something but they wanna sit here and hit me with more shit. Even go as far as say there's a missing payment it may be late but not missing completely don't recommend it
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June 2023 by Hortencia Villegas
The young man that helped us was very knowledgeable and courteous.
