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October 2023 by Nick
They helped my mom, who is 78yr. She bought a vehicle from them a while back, and just the other day, she had some questions about a car that had nothing to do with Eddie James at all. Mr. James told her to come in, and he explained everything to her, and then he even filled out all the paperwork for her! That impressed me!!! He took time out to help her and made sure she understood it before she left. You just don't see that anymore. Thank you so much.
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June 2023 by Randy Taylor
They seemed like really good people. Did some business and they have some great classic vehicles.
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September 2022 by Mike Shanley
I saw in reviews I wasn't the first this happened to. Made the deal with Eddie that he proposed. Paid for an appraisal and added to my insurance (all required by lender) was getting funds overnighted to me that night when Eddie texts me he's going a different route and selling it local. No respect for a man who's word means nothing. I'm sure I avoided Future headaches by doing a deal with a dishonest car salesman. STAY AWAY from this dealership, can't be trusted
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June 2022 by Oscar M.
Sold me a 2012 F650, didn't even last a week, blown engine and it caused a fire, financed it and now I'm stuck paying for a truck I can't use, to top it off the repairs are 20k! Shady business and fake positive reviews, didn't offer to help with anything, buyer beware!
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November 2020 by randy austin
it is the best and the people are so nice.
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February 2020 by Billy Hines
Bought my car there and it's been a good one. One of my best friends works there and will go out of his way to help you get what you need. Check him out. Name is Armando Sanchez
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November 2019 by Bill Atwood
Traded two cars in on a truck and a month later my bank hasn’t received the title to to truck I purchased and they have not paid off one or the cars I traded in and it went against my credit score
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August 2019 by Pat Smith
Good cars
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July 2019 by Melissa Rodriguez
I have been dealing with Mr. Sanchez for many years and he always comes thru for me. He knows how to treat his customers and tries to get what you are looking for always goes out of his way to make sure you are taken care of.I will not buy a vehicle from no one else, very satisfied with his salesmanship. He is an amazing person
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April 2019 by Elisha Shaw
Would never recommend them. We bought a 2012 Chevy from them July 2018. It is now April 2019, and we have put $6000 into getting things fixed on this truck. It is still not running and will cost another $3500 in motor work. We were promised the cosmetic issues would be fixed by their guys, and they weren't. Go to a actual dealer it will pay off in the end.
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March 2019 by Tania Canals
Eric was great!! Super pleased with the service and our new vehicle!!
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February 2019 by James Warner
It was great Armando is very helpful and treats you like a person not a sale
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January 2019 by David Wade
Eddie James and James Luna are great to work with. They made my truck purchase very enjoyable. I highly recommend them.
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January 2019 by David Wade
Eddie James was awesome to work with. He made me a very good deal on my trade-in and was priced just right on my purchase. These guys are top notch!!
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January 2019 by Pamela Renner Walls
What an AMAZING experience, purchasing my car from Eddie and The Used Car Factory. Armando was so kind and down to earth that he immediately put us at ease. I have hated the car buying experience in the past, but Eddie and Armando made it easy and fun. I loved the honesty and the fact that they were not pushy. And before I drove my beautiful new car off of their lot, Armando asked if he could pray over us for God's protection. I recommend The Used Car Factory to all of my family and friends. If you are looking for an honest, easy car buying experience, this is the place you need to be!
