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August 2024 by Richard Winton
Very nice.
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August 2024 by Robert Gusman
Very friendly staff ,, helpful,, professional,,will return,,, excellent breakfast,, need new waffle maker,, ,, please????
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August 2024 by Celeste Cisneros
We stayed here for almost 2 weeks and the stay was comfortable with the 2 bed room room. The front desk reception was AWFUL. The communication between the housekeeping staff and receptionist is horrible! If you are planning to stay for more than a week with dogs and kids, please choose a different hotel. I would recommend this location if you are a single worker and staying for less than 3 days. Food was good and edible. We liked the breakfast option and the happy hour with snacks and drinks. Fitness room has a huge floor leak and washer and dryers are not fully working 2 out of the 5 are working. It really takes patience to get your room cleaned and to get minor cleaning in the rooms. Don't ask for sheets to be changed, they will guilt trip you that you are too demanding.
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August 2024 by Mike Le
This place used to be nice about a year ago. Not sure what happened. Leaks for days and NO BREAKFAST, not even any substitute breakfast.. just cereal. I normally don't eat hotel breakfast but it's nice to be able to eat something quick before heading out to work..
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July 2024 by Juan Urquiola
Excellent location, close to the airport and the plaza mall. Comfortable, clean and updated rooms and very attentive staff willing to help you with all your requests.
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May 2024 by Brew Garcia
Glad to come in as Diamond Elite, get a handicap room and then try to take a shower after working all day and have a stream come out the shower head about like a trickle. I was going to stay here for the week but I’m checking out in the morning.
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May 2024 by Rafael Silva
Rooms AC to much noise, water issue the whole stay. Some employees were awesome, some was just not that good.
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May 2024 by Tom Diesel
Don’t be deceived by the four star rating. This room is dated dirty for the most time overpriced. There’s many other options this hotels disgusting if you wanna stay in a motel that smells dirty in the maid service opens your door at 8 AM rough day. Don’t stay here.
Rooms: Dirty dated dingy, rundown gross
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March 2024 by K Blackwood
The guy working the front desk late at night is completely disrespectful and a smarta$$ for no reason.
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February 2024 by Roxanne Gonzales Perez
Lovely and peaceful. Very nice and the bed was comfortable. I woke up late for work it was such a nice home-like feeling. I should of taken pictures but was too tired.
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February 2024 by David Elgin
Nice place and wonderful staffRooms: Nice and clean
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February 2024 by M Mirelez
Outstanding place to stay but if you stay longer than a week and need to wash clothes. You will need to go to town, they have 3 Washers and 3 Dryers. Only 1 washer works and 2 Dryers. I’ll be staying somewhere else next time as my stay are normally 2 weeks or
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February 2024 by Shila Miller
We stayed there for 3 weeks. Do to my husbands job, we stay at Staybridge’s all over. This particular one is AWFUL! We didn’t have hot water the entire time. They lied and told us for 5 days that they were repairing water heaters as we spoke. After getting nowhere, we called the manager. She admitted that her staff had been lying and said she didn’t know why, but that she would order 2 new water heaters right then. Obviously that would take a few days to get them up and going. In order to keep us from moving hotels, she apologized profusely and said she would take 20% off our entire stay and take off the pet charges. (That most staybridges don’t charge us anyways). So we stayed. Checked out yesterday. Now, they’re only comping one night and removing the pet fee. That’s a far cry from 20% off 29 nights. On top of not keeping their word, there were Bobby pins and Christmas ornaments on the floor the day we checked in. They clearly hadn’t vacuumed. 40-50% of the towels had wads of hair in them. I’ve never left a bad review on a hotel before, but out of the months we spend in hotels, this hotel was the WORST.
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January 2024 by Tiffany Dumont
Nearby activities: Several high end eateries like fair to Midland and clear springs are nearby as well as HEB and Sam's club.Walkability: Not to far to walk to anything around the hotel but still a ways to walk to get to anything so I recommend driving due to traffic that comes thru deauville Rd.Food & drinks: Complimentary breakfast and some evening events lined up for the winter time for family friends.Noteworthy details: Very pristine.
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January 2024 by Caitlenn
Almost every corner is filthy. The breakfast area was ok.
