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September 2023 by Kimberly Garcia
Johnathan W at this location has amazing customer service! I came in with an issue and he help make it better! I’m really not a fan of T Mobile, so the review itself is for Johnathan, he needs to be the one to train others!! Thank you for your help yesterday!
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July 2023 by D P
Nidia and Bryan helped tremendously. Never felt rushed. They were very knowledgeable. Thank you.
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March 2023 by Rene Reyes
Worst store in midland went in store twice called all other stores in midland area weren't able to help me at all reached out to odessa area first store that I called awnserd right away & was able to help me out right away all over the phone.
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November 2022 by Haylee Bohacek
Excellent customer service. Jonathan was efficient, knowledgeable, and was able to get me squared away for a last minute upgrade. HIGHLY recommend!
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August 2022 by frances rodriguez
Ryan , great customer service, happy he was able to get my problem fixed after spending literally 4 hours at a previous tmobile the day before. If he didn't know the answer to my question he was quick to look it up and figure it out.
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January 2022 by natalee franco
Bryan was a great help today. We got a great deal on my husband's phone upgrade.
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December 2021 by Gabrielle H.
Guy wouldn't even help us so his coworker could get commission on us he said....well his coworker was stuck with customers and We Don't Have All Day to sit there waiting for one guy to help everyone! Rude..
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June 2021 by Stephen Gwinner
Not to crowded, got help quicker than normally. Jonathan was great! Got what I wanted done! He needs a raise! Lol
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January 2021 by Norma Silvas
Jonathon was a great help. He was patient & very helpful in helping me get a phone.
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December 2020 by Celestial Sadist
When I called to get help the lady who answered said I'd have to go into the store or call customer support because she couldn't do anything. When I asked for customer support number she hung up on me.
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February 2020 by Thomas Jenkins
Good luck. You'll need it.
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December 2019 by Adrian Marquez
Waited a whole hour to ask a question.
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December 2019 by Nicholas Taylor
The worst service ever ! To much fraternizing and not enough customer service
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December 2019 by Babs The Bowmama
They have a good inventory/selection of phones and accessories. When/if I have phone issues (
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November 2019 by Brandon Sehon
Absolutely horrible service. Can be in the middle of town and have no service. Worst customer service by far. Way over priced. Cant wait to take my business elsewhere.
