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January 2024 by Rafael Ramos Suarez
Regular
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January 2024 by John Julian
Went in to get some accessories and they didn't have them. Called another store and told me they had what I needed. Drove an hour just to find out they thought they had what I need but realized they didn't once I got there. Thanks for wasting my time and fuel.
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December 2023 by Geovanny Reza molina
Excellent service from Mario VázquezI program my three phones in an excellent way and quality
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November 2023 by Jeaneth Perez
Very professional.
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July 2023 by Angel Del villar
she is very rude and they only make you wait to waste time they do not help you
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April 2023 by Cristina Viera (Crissy)
I was in and out that place. I love not having to sit and wait.
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March 2023 by Jo K.
I wish I could give less than 1 star. Staff were extremely rude and unhelpful. I felt so hurt when I left. I will never go back there
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March 2023 by Debi Martin
My phone had been doing many little crazy things. I was having to shut down and restart it to get things to work properly. Finally I dropped it and got a crack on the screen. So I decided to go and get a new phone. I went to the T-Mobile store because I have T-Mobile. And the lovely lady that helped me out was absolutely wonderful. I told her what I was looking for she showed me several different options. She explained the pricing and why one was more than the other etc. And then after I decided to made my purchase she said that she would help me transfer my data which I was very grateful for because the last time I did it I did it in the store with the cable and there is now an app that can do it and it was awesome that she downloaded the apps on both phones and help me out. I had a lot of texts photos and videos so it was gonna take a long time More than 30 minutes. So she said I could take it home and do it. Which I did. I just really appreciate her customer service her attentiveness to detail and her willingness to go that little bit of an extra step to make a customer happy. Her name was Marisol.
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February 2023 by S. D. Weber
Employee was very loud and rude.She basically talked me out of a $1.000.00Tablet.Talking on her phone while I was talking to her.I wouldn't go to this store to shop!
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January 2023 by Oscar (Kicklo1)
A+++ service and very good peoples
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June 2022 by HM S
Darby was super helpful and informative. Great personality and excellent customer service. Ashlee was also friendly and helpful as well. I hope I got their names correct, as they were both a pleasure to do business with.
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April 2022 by olivia link
The gals at this store go above and beyond general customer service. Both times I’ve been in I was am amazed at the effort and thoroughness of the reps to take care of what I needed. I went to the other store by kohls and the rep was rude and pretty much turned me right out the door, no help, 0 Fs given attitude. By the way tmobile is great and the gals at this store will get you all set up. Thanks Ladies!
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January 2022 by Greg Lindus
Had a great experience at this location. A very friendly employee (I didn't think to get her name, regrettably) went above and beyond to help me find the phone I was looking for. That level of service is pretty rare in Midland, keep it up!
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December 2021 by Mario Perez
Just got a 1 Plus was recommended to me and I'm very happy with the service and the phone. Thank you
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February 2021 by David brown
Took care of me very well
