-
October 2023 by Shelli Briggs
I’ve been in this line with no way out for an hour and a half. I got my interior done and the windows are in much worse shape in the inside than they were when I started. It’s a $40 wash and I would have been much better off doing it myself! I do not recommend ever going to this place.
-
September 2023 by Josie Villarreal
Just like most of the reviews, I WAS a loyal customer and monthly member for years. I went for a carwash during my break and didn’t notice the damage they did to my car until I got home and by then they were closed. I called the following morning first thing and was told to come do a claim at their location. “Corporate” reached out to just say they won’t cover any of the damages. This place clearly holds NO accountability. Stay away from here.
-
September 2023 by Harrison Poitevint
They always keep the lines moving steadily through the carwash & the staff is always super friendly.
-
August 2023 by Angela Baeza
I WOULD NOT RECOMMEND!!!!! This place was so disrespectful. I went through the car wash and their machines really just struck into my back light and broke it. I was so upset because when I brought it to the attention, they said it wasn’t their drive-through or machine and there’s a bunch of scratches on the side of my car that I know were not there before they are just awful and their attitudes suck. Absolutely disgusting people here. I tried to be nice and told them to get my car fixed and the were just extremely rude and so my car had to be fixed out of my pocket. Never going here again. Just awful.Service: Car waxing
-
August 2023 by kayla gutierrez
DO NOT GO TO THIS CAR WASH!!! When I was going through the machine failed and slammed right into my rear bumper!!! Then the following spinning machines continued to rip my bumper out! They refused to pay any damages and total cost was $650 out of my own pocket! When it was brought up to their attention they didn’t care and had terrible attitude. Do not recommend this place !!Service: Auto detailing
-
August 2023 by Samantha Arellano
They were very unprofessional when I brought to their attention that they BROKE my windshield. They claim that they would not take responsibility for the damages that were caused by them. I’ve seen on here that other people have suffered damages to their vehicle and the same thing has happened. This is a serious issue that is very concerning, so at this point are you all just scamming people?! I had to pay out of pocket to get my windshield fixed!! I shouldn’t have to fix something that was damaged by your place! 1/10 Don’t recommend!
-
August 2023 by Celya Magee
My car was damaged running it through the car wash. They refused to take responsibility and cover the damages. The cost of damages was $145. That was for partsand labor. They blamed the damage on my vehicle having preexisting damage. This is the only car wash I use here in Midland. If my car had preexisting damage, it would have caused the damage several car washes ago. It ripped the frame around the tire so aggressively that the bolts we're ripped off and the frame was bent. I will pay for my damages, they're obviously hurting for money and can't afford to be out $145! I will never use this business again.
-
July 2023 by Celya M.
My car was damaged running it through the car wash. They refused to take responsibility and cover the damages. The cost of damages was $145. That was for parts and labor. They blamed the damage on my vehicle having preexisting damage. This is the only car wash I use here in Midland. If my car had preexisting damage, it would have caused the damage several car washes ago. It ripped the frame around the tire so aggressively that the bolts we're ripped off and the frame was bent. I will pay for my damages, they're obviously hurting for money and can't afford to be out $145! I will never use this business again. After reading other reviews for this business, I found several people that have had their vehicles damaged in the same manner. They gave everyone the same lame excuse!
-
June 2023 by Jon Langley
I was a customer and a monthly member for years; however, I am no longer. On Saturday, June 24, 2023, I went to get my 2021 Toyota Camry Hybrid washed and noticed a problem in my rearview mirror after going through the car wash. I proceeded to the drying station and discovered that my rear bumper had been ripped halfway off. The manager and every employee appeared and claimed that my bumper had already been damaged. The manager informed me that the 'lowboy' had been adjusted in the past week because it had torn off an employee's rearview mirror. She asked if I wanted to file a claim, but she mentioned that if I turned it over to my insurance, Soft Suds would not cover any expenses due to apparent 'warning signs.' This contradicts the laws in Texas. I strongly advise against trusting these people. Please take a look at the photo and decide for yourself if you want them washing your vehicle.
-
June 2023 by Andrea Croft
Best car drive thru, convenient car wash I been thru in a very long time. Absolutely my favorite in town.
-
February 2023 by jerry navarro
This place was descent when we first started going. Then they went downhill with not so good drying our vehicles. Then on the drying they always do the minimum. Then the raised the prices like they are a premium car wash. I have 2 cars on a monthly at this place. That will end this month. Hopefully they figure it out soon.
-
February 2023 by Caleb Nilsson
Great wash, great prices. You don’t just drive through a machine, there are people on both ends washing and drying your vehicle.
-
January 2023 by Jose B Quintero
Best place to have a professional car care/ wash.. Thx everyone!!
-
November 2022 by Henry Rodriguez
Softsuds on Wadley is great. Bought a package deal at a really resonable price and can go as many times as I like, though once a week pays for itself.
-
September 2022 by Brenda Van Asperen
I have a membership, all drive thur car washes have issues at times. None are like washing your car yourself but it’s convenient. I go to the Wadley location and find the staff are friendly and I get the results I expect.
