“Have been using their services for a couple of years. They are very nice and reliable, very grateful specially this one time when we were out of the country for family emergency and we couldn't find our package delivered from FedEx... The girls went out to search for me personally asking the neighbors next door and found out that my package had been delivered across at Market Street store... my deliveries are safe, thank you'll ?”
“Walked in, handed the kind lady my UPS return package, she said "Thank you!", I said, "No... Thank YOU!!!"...Then I moonwalked outta the door and left.”
“Goes above and beyond with customer support and service! Had lots of help today locating a package that was lost! Even had help from someone from the shipping department helping to locate my package! Thank you for all you do! Great experience.”
“I just wanted to share a sweet thing that one of the delivery drivers did, her name is Kylie and she had noticed that one of my plants was knocked down and she picked it up and fixed it, something so small but it’s nice to know that someone cares.”
“Anthony has amazing customer svc. And helped me get done what I needed to even suggested a faster way ....I was very satisfied..you have an awesome employee working here!”
“I work with Arrow emblems and needed more information on a DHL package somehow this address came up. Was wondering how DHL "forwards to third parties".I thought maybe Pak Mail was the third party since no other info on DHL tracking. I know I should've called DHL.. any HOOT. i called PAK Mail and Megan answered and she was more than helpful! thank you so much Megan! You're a Gem!”
9AM - 6PM
4612 Billingsley Blvd Ste 40, Midland“This FedEx is top notch. The head guy here is always so nice to me and willing to help whenever I come to drop packages off. This store makes running errands less of a burden. Highly recommend”
“Was treated very nice but the guys in the building even though it was lunch time and before they opened at 3:00 pm. UPS Midland package delivery drivers are so much more reliable then FedEx. Most of the time FedEx can't find my house. I've never had that issue with UPS. Maybe they use a different addressing system.”
“Went in for a walk in for a passport, which I think their hours are 10:30am - 11:30am and I got done in less than 20 minutes. Everyone was nice and efficient. I came in already with my application completed, photo, and other identification stuff which helped too”
“I’m in here frequently and, although the wait time is sometimes longer than desired, depending on the time of year and time of day, I’ve always received professional service. Maybe not always real friendly, but they’ve never been rude to me or anyone else that I’ve witnessed. Customer service is a hard job.”
“Very helpful staff and despite it being very busy, they persisted until they could acquire some important information for me about a delayed delivery. All worked out fine in the end thanks to their great dilligence.”
“Josh and Andrea are awesome they just delivered my sectional !!!! I’m so happy they went over a beyond and made sure I was satisfied before leaving. They were very clean and neat also. Thank you so much !”