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February 2024 by Adela Bonilla
Idk whybits always messy in here and the lines are always long always only 1 cashier open makes no sence to me
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February 2024 by Yesica Reyes lucero
Good quality products, very slow and very bad cashiers.
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January 2024 by Dia Del Valle
They should hire more staff to be in charge of organizing the store with clothes on the floor all the time. Disorganized customers. Otherwise everything is fine, nice clothes and excellent prices
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January 2024 by Gabriela Torres
Good service
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January 2024 by Kristi Halligan
HORRIBLE CUSTOMER SERVICE! I walked in there. Desperate to get some new jeans. Finally found a couple pairs. (After looking for about 30 minutes). Nothing was in the correct sizes. I was going to try a couple pairs on. And the lady at the changing room was extremely rude. Didn't talk to me at all. I told her I had 4 items. She then yanked the pants out of my hands to double check that I only had 4 pairs of pants. Like I was trying to steal something..... She then shoved them back into my hands. And kindof shrugged her shoulders at me. I accidentally started going into the wrong entrance to try them on. (Mins you. There are three, unmarked entryways.....). And she finally spoke up to me. Saying "no wrong way" . Abs pointed to where I needed to go. I told her sorry and thank you. And she rolled her eyes at me, crossed her arms and humphed at me. Like I was some trashy person.I ended up tossing my clothes onto the closest shelf. Grabbed my husband. And we walked out.
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January 2024 by Kenley B
I never went into Ross until recently and it was happened to be during the Christmas holidays so you can imagine everything was everywhere, but when I returned to the store after the holidays, it was nice and tidy and they have a really big selection of inexpensive things. I liked, the fact that they had a lot of things to choose from as far as home decor. You can go in there and spend very little and get a lot of cute little accent items for your home.
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January 2024 by G W
I went in to do some Christmas shopping. I walked in after they were open for 20 minutes. Four people working in the store and not one of them spoke a single word of English. I know I'm in Midland but dang at least have your workers bilingual. Do better Midland Ross. Do better
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January 2024 by Adriana Carolina Moran Espinetty
You find good things, quality and economy
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January 2024 by Luis Daniel Sierra
Very good things and affordable price
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January 2024 by Chris Pierce
My wife seems to love this place she shop's here often. I go occasionally but not much it's usually really busy and I don't like people. Has alot to choose from in almost every category.
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January 2024 by Jeaneth Perez
Great stuff and great customer service.
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January 2024 by VM Escobedo
Great variety of clothing with affordable prices, some staff are missing to keep things organized in their place and organize the spaces inside the store
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December 2023 by Abbie Walton
Ross store is the best affordable store ever everything inside this store is simply gorgeous an there employees r so helpful an kind berated
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December 2023 by Melyssa RODRIGUEZ LOPEZ
Love hate... this store has alot of potential. But it's so packed and cluttered and just everything is throw on the floor miss placed items everywhere. People who shop here bring all their kids who trash the store, adults dont care about this store. They ran sack and leave. It's hard to shop when you have no room for the cart to go through the aisles without clothes falling off hangers. Most staff always speak Spanish and then English, if they have to. I love shopping here but I hate the atmosphere. Bathrooms are often not clean toiletpaper all over the floor and smells. No paper towels or soap. I don't undertake why it's so trashy. Marshall's and tj Maxx are not like this at all. I visit El paso and the Ross on dyer is so clean calm and well stocked and not cluttered. Also the Ross location further up N.E is nice too. But the midland location is really bad. Sorry not sorry.
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December 2023 by KJ Lutwig
Size selections have gotten for small/short men/youth only. If you are tall, or built, bypass this location. Could also definitely use a lot more cashiers as checkouts look to have about an hour wait time to get through as well.