Ross Dress for Less is a popular off-price apparel and home fashion retailer, offering brand-name products at 20% to 60% off department store prices. As the largest off-price chain in the US, Ross attracts many customers, including those who shop there to resell items in their small businesses. However, the store's high traffic and busy environment can lead to a cluttered and disorganized appearance, with clothes often left on the floor by customers. While some find the store's selection and prices to be excellent, others complain about the long lines and lack of staff to maintain organization. Despite these issues, Ross remains a go-to destination for those seeking affordable, brand-name fashion and home goods.