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March 2024 by Garczar57
I have used Reliable in the past and recently I was involved in an accident that did extensive damage to my 2020 F-250 Superduty. Reliable is a preferred shop of my insurance company too, which made my choice of repair shops a no brainer.They repaired and repainted my truck and the results were amazing! They are a Christian, family -owned business with excellent customer service, and they do top-notch body work. The owners are very involved and caring people.Highly recommend!!
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October 2023 by Yormany Romero
Very good attention from the employees and a very professional job on my car
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October 2023 by Yecenia Paez
Bad service, I took my truck due to hail damage, it lasted 2 months with it and when they delivered it, the paint was very bad, I had to return it to paint again and the office staff is rude when you call to ask about your car.Service: Body & Trim
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August 2023 by David McCarroll
The car looks great. They are good to notice and rework things that weren't right before I even knew it.
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November 2022 by Melanie Zellner
Literally if I could give no stars I would. SO dissatisfied with the service, or lack thereof that we received! My son took them $500 cash (our deductible) and the insurance check before we ever dropped the car off with them. We dropped it off on Oct 11 and barely picked it up today. Throughout the course of them having it the only updates we were given were when we called them! Even at that, they gave us a different completion date each time! She told me after 2-3 other times she had said we could get it, that her guys never work on Saturday but would so they could get the bumper repainted since the first time they painted it she said the paint didn’t match! I waited all day Saturday with no call. Monday comes around and I call because she promised it would be done over the weekend. Another lie. She then said that some girl didn’t feel good so didn’t do it but they would have it done by end of day! When we went to pick up she said we still owed the deductible! I said, no we don’t, that was all paid up front before we ever dropped the car off. She’s holding the file that she had gone through at least twice already, and went to someone’s office trying to figure out what they were going to do. Left us standing in the office for nothing like 15 minutes, then asks my son, do you have your receipt? I said, where’s your copy? She said, I can’t find it. I send my son to see if his copy is in the glove compartment and she laughs and says, oh, here it is! It was in the file the whole time! We dropped the car off with a full tank of gas and picked it up empty. WE WILL NEVER USE THEM AGAIN!!! There’s too many professional body shops in Midland to deal with their LACK of professionalism! I doubt they’ll be in business much longer because word will definitely get around!Services: Painting
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October 2022 by Kinsey3192
Took our car to Reliable after we were in an accident, they are so friendly and professional. I will always use them if I am able. My car looks awesome and they will fight for their customers! They explain everything to you. A family owned business with amazing employees.Services: Painting
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October 2022 by Kinsey Hommel
Took our car to Reliable after we were in an accident, they are so friendly and professional. I will always use them if I am able. My car looks awesome and they will fight for their customers! They explain everything to you. A family owned business with amazing employees.Services: Tires
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August 2022 by TracyAnnMcCurry #TcMacDesigns
Absolutely amazing! Thank you and so hoping ya'll can make my baby #HopeMobile shine again soon!
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June 2022 by Jesse Galindo
Horrible experience. Wouldn't return calls. Gave us no information unless we reached out. Our vehicle had more problems leaving their shop than going in. We went an extra 2 months without vehicle than they quoted. Not recommendedService: Body & Trim
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April 2022 by Dakotah “Kleinwild” Klein
How do you mess up Ford Oxford white. 7 week turnaround on a fender and door. Subpar to say the least. Won’t be back. 2019 F250.
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March 2022 by Steve Lozano
Great work. Repaired my vehicle to “like new” condition. I only gave 4 stars because of the delays and I know some of these delays are not within their control.
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March 2022 by Shannon scott
Did a great professional job on my car. Honest people. Would use them again.
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December 2021 by emil rojas
I'm so thankful for your help. Your service is awesome. You are the best.
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July 2021 by Chak 2015
I went in for a dent in the rear quarter panel. This is what they messed up on:Did not pull the back bumper enough, so it's noticeable (to me);Left a piece of welding rod in the rocker panel from not grinding it all the way;But the worst part was that THEY DID NOT ATTACH THE WEATHERSTRIPPING PROPERPY SO NOW MY CAR IS FULL OF WATER ON THE DRIVER'S SIDE.Service: Body & Trim
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May 2021 by Brandy Thomas
They took our business immediately which eased my stress they made the whole process so easy answered all my questions and phone calls the truck looks amazing would be understatement I would recommend them to anybody looking for body work it’s like having a new truck!
