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May 2024 by courtney jones
Their service really s***** as soon as I walked in the door, I had gotten a dirty look, then I ended up having a conversation with the people, and their motto, doesn’t match how they ACTUALLY treat you. They really don’t know anything, and added extra stuff that I “needed” for my vehicle, but it didn’t, like a new door, when my door was completely fine.
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March 2024 by Garczar57
I have used Reliable in the past and recently I was involved in an accident that did extensive damage to my 2020 F-250 Superduty. Reliable is a preferred shop of my insurance company too, which made my choice of repair shops a no brainer.They repaired and repainted my truck and the results were amazing! They are a Christian, family -owned business with excellent customer service, and they do top-notch body work. The owners are very involved and caring people.Highly recommend!!
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October 2023 by Yormany Romero
Very good attention from the employees and a very professional job on my car
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October 2023 by Yecenia Paez
Bad service, I took my truck due to hail damage, it lasted 2 months with it and when they delivered it, the paint was very bad, I had to return it to paint again and the office staff is rude when you call to ask about your car.Service: Body & Trim
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August 2023 by David McCarroll
The car looks great. They are good to notice and rework things that weren't right before I even knew it.
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January 2023 by Hector De La O
They did not finish the job well and in addition to paying Cash 13,500 dollars they left me with a sensor without working and the paint on the car is badly exposed and they tell me that to fix the errors I have to leave the car for two or more days to be fixed
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January 2023 by Tracy Ann McCurry #TcMacDesigns
Absolutely amazing! Thank you and so hoping ya'll can make my baby #HopeMobile shine again soon!
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January 2023 by Jeremy Marin
My work truck was fixed super quick.
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January 2023 by Dakotah Klein
How do you mess up Ford Oxford white. 7 week turnaround on a fender and door. Subpar to say the least. Won’t be back. 2019 F250.
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November 2022 by Melanie Zellner
Literally if I could give no stars I would. SO dissatisfied with the service, or lack thereof that we received! My son took them $500 cash (our deductible) and the insurance check before we ever dropped the car off with them. We dropped it off on Oct 11 and barely picked it up today. Throughout the course of them having it the only updates we were given were when we called them! Even at that, they gave us a different completion date each time! She told me after 2-3 other times she had said we could get it, that her guys never work on Saturday but would so they could get the bumper repainted since the first time they painted it she said the paint didn’t match! I waited all day Saturday with no call. Monday comes around and I call because she promised it would be done over the weekend. Another lie. She then said that some girl didn’t feel good so didn’t do it but they would have it done by end of day! When we went to pick up she said we still owed the deductible! I said, no we don’t, that was all paid up front before we ever dropped the car off. She’s holding the file that she had gone through at least twice already, and went to someone’s office trying to figure out what they were going to do. Left us standing in the office for nothing like 15 minutes, then asks my son, do you have your receipt? I said, where’s your copy? She said, I can’t find it. I send my son to see if his copy is in the glove compartment and she laughs and says, oh, here it is! It was in the file the whole time! We dropped the car off with a full tank of gas and picked it up empty. WE WILL NEVER USE THEM AGAIN!!! There’s too many professional body shops in Midland to deal with their LACK of professionalism! I doubt they’ll be in business much longer because word will definitely get around!Services: Painting
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October 2022 by Kinsey3192
Took our car to Reliable after we were in an accident, they are so friendly and professional. I will always use them if I am able. My car looks awesome and they will fight for their customers! They explain everything to you. A family owned business with amazing employees.Services: Painting
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October 2022 by Kinsey Hommel
Took our car to Reliable after we were in an accident, they are so friendly and professional. I will always use them if I am able. My car looks awesome and they will fight for their customers! They explain everything to you. A family owned business with amazing employees.Services: Tires
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August 2022 by TracyAnnMcCurry #TcMacDesigns
Absolutely amazing! Thank you and so hoping ya'll can make my baby #HopeMobile shine again soon!
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June 2022 by Jesse Galindo
Horrible experience. Wouldn't return calls. Gave us no information unless we reached out. Our vehicle had more problems leaving their shop than going in. We went an extra 2 months without vehicle than they quoted. Not recommendedService: Body & Trim
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April 2022 by Dakotah “Kleinwild” Klein
How do you mess up Ford Oxford white. 7 week turnaround on a fender and door. Subpar to say the least. Won’t be back. 2019 F250.
