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June 2021 by Joanie P.
I booked a driver online at midnight for 830am. I got a call confirming at 7am and was quoted my price. I needed a driver to get my boyfriend from Kermit TX to the airport in Midland. No can companies answered and there were no Lyft or Uber drivers. Because it took a little longer for my boyfriend to be processed out of jail the driver had to wait. She waited for him, didn't charge extra, let hI'm use her iPhone charger, and got him to the airport in time. I can't say enough good things about this company. You saved the day!!!
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March 2020 by SHADO3DMC
It's Saturday morning 11 0 5 at midland International airport, February the 15th The Red Raider rider van almost ran down a pedestrian he didn't even stop, she walked right into the side of the Van these overpriced guys oughtn't to be banned from this airport because this is the 3rd time I've seen them almost run down a pedestrian that's unbelievable and the guy didn't even stop what sort of company is this???glad I had my dash cam on, wait to I show the cop here!!
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January 2020 by Shannon K.
Let me first say I was traveling alone very early in the morning and wanted a professional ride service versus an uber. So, I made an appointment and received a confirmation for my pick-up at 4:30 a.m. 4:30 a.m. came and went but no one showed. I started calling the number on the website and no one answered so I left messages. (No one EVER called me back.) Finally, I decided to just drive to the airport (now running late, plus now having to park my own vehicle). The airport was packed an I nearly missed my flight due to the UNPROFESSIONAL business practices of Red Raider Rides.
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February 2019 by C L.
As we were pulling up to the airport I realized I had left my phone/wallet at the hotel lobby. I asked the driver if he time to drive me back and without a hesitation he said absolutely. We drove back and grabbed my wallet and still made my flight. He was very professional and I would have missed my flight if he did not help me out, Get Job!
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March 2018 by Larry B.
Great service, great company, great drivers how much more is there to say. Late, very delayed flight, "O'dark thirty and no rental cars left. Checked out Yelp (thanks) I took a chance on getting a ride to my hotel. Prompt answer around 1am and arrived just before promised. Edward called to give me a heads-up and efficiently delivered me to the hotel. Rick likewise had great communication to return me to the airport later. Neither of these trips were planned well in advanced but Red Raider Rides made my pick-up appointment with a smile and a cheerful attitude. When in the area and needing a ride they will be the first (likely last and only) call to get where I need to be. Thank you Edward and Rick for refreshing customer service. UPDATE 9MAR18 I've used them at least a half dozen times since the original review as have some of my co-workers. Some for rides to Monahans. Today's experience: I was picked up a minute before my appointed time. Always great service. Always available when I need a ride to or from the airport. They take appointments and keep them, not something that's universal in West Texas.
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January 2018 by Brandon M.
I have always had a great experience with these guys. They arrive at the pick up location in no time. If all the drivers are busy, the owner of RRR will come pick you up. I highly recommend calling on these guys when you need a ride, day or night.
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January 2018 by A W.
Quotes one price over the phone but charges a much higher price. When I called to dispute the charge, no one would answer or return my calls. VERY POOR SERVICE!
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September 2017 by Dan A.
Right on time. Clean vehicle to travel in. Cheaper than that disgusting one I took with another company. Curtious driver. Very highly recommend
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August 2017 by Gina L.
We had 2 ride experiences with Red Raider Rides. The ease of ordering online was a good experience. Both were on time, pleasant drivers, that carried on as much or little conversation that you wanted. They had clean vehicles and drove them well, not too fast not too slow. The drivers were polite and friendly. We asked for a text/or call when the driver arrived at our hotel. He was 15 mins early and told us not to rush he just wanted to let us know he was there, which we greatly appreciated. We absolutely will use RRR again in the future.
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June 2017 by JL L.
Top Notch, early departure on time, helpful and friendly. Steven was very professional and courteous. Recommend highly!
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May 2017 by Alice G.
Red raider rides showed up at my sketchy hotel in Midland Texas right on the dot at 5 AM when I ordered the ride. The driver text messaged me and let me know he was on the way, which comforted me because I was cutting my airport time a little short... He helped with the bags and got me to the airport in no time. The service was polite and friendly and very professional. I highly recommend! My only comment is it cost $25 to go about 3 miles to the airport, which seemed a little high but all in all I would've rather made my airplane than risk it with uber!
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December 2016 by Diana P.
I called several days in advance to arrange a ride from the airport for a "surprise" guest. There was some confusion on the evening of the pick up, but Gary made everything right. My only advice is to have a more centralized calling system and to follow through on confirmations. The confusion came about when I called to confirm and a driver on call did not know about my reservation. Thank you, Gary for working everything out!
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November 2016 by Gary S.
I'm not sure which phone # the previous person was using but I had excellent response to my call. They were early picking me up at the Courtyard Marriott and were in a very clean, comfortable Honda. I will call and use every time I'm in Midland.
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July 2016 by Elizabeth A.
I called this company several days in advance, told them a time and location of my pick up, they never showed up, I tried to call several times, they didn't answer, I left a message they never called me back! I had a flight to catch, and was left stranded by this company! It was the worst experience ever! If I could leave no stars I would!
