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February 2024 by LaDreba Colston
The Branch Manager Tracy and Personal Banker Nicole provided EXCELLENT CUSTOMER SERVICE.. from the beginning to the end! Keep up the great work ladies !
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January 2024 by Moises Leiva
The drive through tellers on Saturdays are so rude. If you get in line before the closing time they will not take your deposits. And they even take the tubes before closing time. Bad costumer service. Go to a different branch!!
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January 2024 by Jessica Lopez
Worst bank to work for! Upper management is horrible and can’t ever get to the bottom of things. Im referring to prosperity bank in general. Run do business elsewhere.
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December 2023 by Traz Gill
Every time I’ve been to that bank, they can never help me. Yet I go to the other Prosperity Bank where I normally go cash it right away
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November 2023 by TRAZ “Lil Gill” GILL II
Every time I go there they could never help me! I’d rather drive all the way to Odessa,Tx to the bank on JBS Parkway
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September 2023 by Meowcifer Satalist
The service here is atrocious.
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July 2023 by Jody B
There are no words for how sorry this establishment is! Going to another branch to close my account.
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July 2023 by Tiffany Brown
Take too long to cash checks etc....
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June 2023 by Victoria Lujan
Idek what to say. I’ve had so many problems.
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May 2023 by Tommy Garcia
Remodeling,several people working and nobody has a clue what's going on.Waited 20 mins had to leave due to wait..
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May 2023 by Katie S.
Prosperity bank on Wadley in midland Tx is probably the slowest bank .... every time I go into the lobby it takes them over 30 minutes to make a deposit or a cashier check with no line I've never expected this until I moved to midland Odessa has always been so fast .... so if you live in midland I don't recommend this bank
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December 2022 by Abby Cunningham
Really should know their long term customers by name.No customer service at this location
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December 2022 by Darren Williams
Very helpful and patient, good place to bank at.
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October 2021 by TracyJolene
Most unprofessional bank I have ever seen in my life. My company recently changed over to them from Wells Fargo and it was a big mistake. First off they cannot keep up with our business and they have no change. We did not have that problem for a long time at Wells Fargo during the pandemic we saw a few issues with change but they were resolved pretty quickly and business went back to normal. Not only can they not keep up with our business needs they are so rude at the window. They do not greet you instead they just look at you and wait for you to put your money in the slot. I have never seen a more incompetent unprofessional bank and I have been in retail for over 25 years. The only positive thing that is come from this experience is that my family and personal accounts will never bank with prosperity.
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October 2021 by Stephanie Points
Never get things done in a timely manner. I only stop here to get change for my business and my visit is NEVER under 20 minutes. How long does it take to turn $100 of $20’s into $1’s? I could understand if they are busy but most times I am the only one around. I have been sitting at the window going on almost 10 minutes now with no hello or anything. Rude rude rude! I wouldn’t do business with them if this wasn’t who my owner wanted to use. STAY AWAY!