O'Reilly Auto Parts store #5789 in Midland, Texas, offers a wide range of parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program with a refundable deposit. Customers consistently praise the friendly and knowledgeable staff, highlighting excellent customer service and quick assistance. For example, one customer appreciated how a staff member expedited a return process after receiving a defective part. Another customer noted that staff members checked their car and helped select the right battery, making the experience very helpful. The atmosphere is described as friendly, with staff appearing happy to work and eager to assist. However, there are occasional less positive experiences, such as a customer who felt unhelped when seeking wiper blades, suggesting that service quality can vary. Overall, O'Reilly Auto Parts is considered a reliable store with attentive staff, making it a convenient choice for automotive needs.
Raquel was awesome. Took care of getting me in and out with exactly what I needed.
August 2025
New AM Raquel is awsome great customer service, she went out here way to help us out the best she could
August 2025
I stopped by to get a new blinker light, not only did they check which one I needed, but they saw that there was an issue and they helped fix it. They even installed the new lightbulb! Thank you Josue!!!
