NAPA Auto Parts - UM Auto Parts Inc. is recognized for its friendly and helpful staff who go above and beyond to assist customers. Reviews highlight their commitment to service, as employees guide customers to alternative solutions when items are not in stock. The business is praised for testing batteries and offering quick solutions, often having the right parts at low prices. While some customers note that the store may not be fully stocked, the staff’s efforts to find suitable substitutes and their overall dedication ensure a positive experience. Customers recommend NAPA as a first stop for auto parts needs.
The staff stand behind their product and replace returns with minimal hassle. They are great!
January 2025
Great service and the counter guys were a great help in getting my stuff situated.
December 2023
Nice gentleman here, he helped me with everything I needed and when he didn't have what I needed he guided me to the place that offered it. He went above and beyond and for that I am grateful
