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December 2023 by Monica Perez
Loved the customer service from Mya , On Andrews hwy she had a very positive attitude and met all our customer service needs, Thank you !!!
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November 2023 by Tina Denise Robinson
One worker longer wait time.
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February 2023 by Roberto Mendez
Great place to get phones
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February 2023 by Amber J.
The Metro by T-Mobile located at 900 W Loop 250 N in Midland, TX. They HAVE NO PHONE NUMBER!!!! This location might also be some kind of scam thing. My friend just bought something there... and the receipt they gave her... has a Doctor's office phone number on it!! The zip code there is 79705... but the receipt says 79707. It is ALL very fishy. How can a "phone store" NOT have a phone number???
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January 2023 by Doug L
Poor customer customer service.not friendly. No product in stocks. Phones don't come with charger only the cable
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December 2022 by Mr D L (Trinity)
Poor customer customer service.not friendly. No product in stocks. Phones don't come with charger only the cable
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December 2022 by United States Consumer
Poor customer customer service.not friendly. No product in stocks. Phones don't come with charger only the cable
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August 2022 by Michael Bens
I was having problems down loading an app and had been to other "MetroPC" stores. None could or wanted to help. When I arrived at the MetroPC store in Midland on Andrews HWY both of the young ladies: greeted me, ask what the problem with my phone was and went to work. They corrected the mistakes I had done to my phone and down loaded the app, I was after, set up my phone so I can understand how it works and it's ease for me to use. I did not get the names of the two women but they were on shift Saturday 08/06/22 and I was in the store before noon. Please thank them for me and I plan on staying a MetroPC customer because of them.
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August 2022 by Andrii Venzel
Got me connected quick and easy thank you. While att could not solve an issue and wasted my time.
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June 2021 by Omar Gonzalez
Very nice
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May 2021 by Al Garcia
Store Manager Janet Was Excellent!!Great Customer Service
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April 2021 by Fredrick caswell
Great service, the Ladies, were excellent, would recommend to anyone.
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March 2021 by fred caswell
Great service, the Ladies, were excellent, would recommend to anyone.
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March 2019 by Jeffrey Goetz
Best services awesome layout. Great attendance. Wish. I had al those devices
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November 2018 by Christina Freeman
If I could leave a negative 5 star review I totally would. Weve been customers for over 2 years. Every 6 months my husband has to buy a new phone thanks to welding lol totally not their fault so we buy new phones. In August we purchased two phones and the guy saw we buy phones often said do you know you can get a warranty that'll cover your phone right? We purchased said warranty. 3 weeks ago phone falls contact this store. Oh sorry you have to contact the warranty co. Ok, pay $100 for them to send me a new phone... That doesn't work... Call them oh well you have to take it to your local store. And this store (on Andrews) said sorry the owner doesnt like to do trades to to the one on Rankin... Rankin store (two days and three tries later) sorry we dont like to do trades go to the kiosk at the mall... Are u kidding? The phone you sent me doesnt work, sorry but not our problem you've gone over your 14 days... Yea screw this store and the other two fricken joke. Good service as long as you are outside of a building and its not raining. And as long as you need to purchase something from them top notch... You need them to actually do what they say and your screwed!
