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April 2024 by Nakita Spraglin
Appreciate your customer service, and I love the way she corporate and handle her business with the customer and she made me feel just like family and comfortable to know my stuff is safe thank you bunches, im a call her S.O.B Standing On Business. Shot out to rental storage on midland drive.
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April 2024 by Rudy Tabares
Joanie and Karen are awesome helped with questions and more great service
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April 2024 by Shawndra Miller
Karen, property manager, was exceptional, the only reason I didn’t give 5 stars is because customer service didn’t tell me all the information I needed, but Karen was so helpful and did a great job keeping this customer! She gets 5 stars!
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March 2024 by Joel Bassman Dominguez
Great place to rent a storage unit, easy access and great customer service!
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March 2024 by Kevin McCarthy
AVOID, AVOID, AVOID!!!In the two years since I stored my items, the ownership has change at least 3 times and the rent has been raised over 130%. Last month, I spoke with the manager, Karen and authorized her to make a payment using my debit card. The amount authorized was $180. What a nice surprise to found out that she actually hit my card for $397. Upon contacting them, I never received any of the several promised call backs. I only heard from them when I didn't automatically pay the current rent.My rent when I moved in in January of 2022 was $87. In February of 2024 it is now $202. There have been no improvements to the facility to justify the extreme rent increases. Its all greed.Unfortunately, my schedule will not allow be to move my stuff until June; but it will be gone as soon as humanly possible.If you value people doing what they say and charging you a reasonable amount, then this is NOT the place for you. Avoid the units owned by the mega corporations and find a locally owned facility.REPLY:Nice try. You've raised prices by 25% since purchasing the facility. Your "DM" didn't have the decency to call me and defend the $397 charge against my debit card even though I specifically told Karen that she was authorized to charge the $180 that was due for February. That act alone makes you untrustworthy liars and thieves.
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January 2024 by Maddie Clark
The two ladies whom welcomed me in were extremely nice, polite and friendly. Not only that, they explained everything I wanted to know but expressed their delightful and heartfelt thoughts on things. Much gratitude and appreciation for having the opportunity to meet the two.Kindest regards,Thank you!
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January 2024 by Juli Hammerle-McCann
The manager Karen is amazing, she along with her staff provide excellent customer service and support it has been a pleasure utilizing their services and being able to see them on a regular basis keep up the good work you guys are incredible!!
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January 2024 by Rick Ortega
We were greeted with a smile. She was very polite and funny and It was quick and easy. Prices are affordable, facilities clean. Access in and out is very simple
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January 2024 by Courtney Fikes
Joanie was fantastic! Extremely polite, informative and helpful throughout the whole process. Satisfied and Highly recommend
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December 2023 by Anjelica Reyes
Fast and friendly service! Great location, safe and well maintained.
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December 2023 by Cathy Young
Very professional and courteous! Hiro was very helpful
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December 2023 by Ethan Hotz
The manager was nice and helpful from the beginning of renting the storage unit to ending the contract. Never had any problems for the year plus I had a unit. The access was easy and spacious when hauling thing out from the unit. If I’m in need of another storage unit I’ll be sure to come back.
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September 2023 by Erik W
I was called by Karen right after making the reservation. She was very polite and nice to talk to. Did everything online and it was quick and easy.
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August 2023 by Chris Sullivan
The 2 ladies are fun, inviting, and seem to enjoy their jobs very much. Customer service should always be this good.
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August 2023 by Amanda Cantu
This is our second time using this location for storage. Great staff and overall experience. Highly recommend.
