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February 2024 by Beverly N.
No help in store. Clerks just ignore you. You have to look for help and then they say not their department and don't offer to get you help
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February 2024 by Moises Leiva
i have more than a month dealing with lowes protection plan to fix my washer. they already replace all the parts beside the outside of the washer and still not working, the support team is not very helpful. do not recommend get that if you buy appliances
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February 2024 by Vanessa Medina
All I wanted was help from management regarding an order I placed online. This seems to be impossible, and now I’m out $200 for an order that I never received. I hope this is fixed at some point but with the way things are going so far with my phone calls to management I’m not counting on it. I’ll take my business elsewhere.Update: my order was refunded which was great that Lowe’s did, I did not get my delivery charge refunded which was fine. But a week later my delivery driver finally delivered my order. So I called the store to figure out what to do. I was charged for my order again, however, since my delivery charge was not refunded I was still charged the same as my original order. So basically I ended up having to pay more just for my same day delivery to be delivered a week later and hours of talking to managers. I’m still unhappy with this whole experience.
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February 2024 by Eduardo Rosas
Good deals all around
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February 2024 by Jhonny Valderrama
It takes a long time to unload drivers who have been waiting for a day
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January 2024 by Kenny Knowles
Quick visit. Easy to find most items
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January 2024 by Louis Newman
They have what my father wanted to buy
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January 2024 by rogelio prado
Worst customer service ever, had asked for help and they had me waiting in aisle for 15 mins til I finally decided to chase someone down
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January 2024 by J.R. Martinez
I ordered something online. Drove 40 miles to pick it up. I was messaged that it was ready for pickup. So I went to the store and went inside. I checked in with my phone. Imagine my surprise when I turned around and the young lady was just standing there with my item. checks my ID hands me my item, and I leave it all within 4 minutes. Way to go, Lowes.
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January 2024 by Edward Orona
Called to get some answers. They cant find my account. The manager gave me a customer service number. Told me to hold 30 mins. It's been an hour and a half, and nobody is still willing to help me. Smh not a good customer service experience.
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January 2024 by Dusty Burns
Disrespectful to veterans and disabled people.
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January 2024 by LUZ ASTRID Orozco
Excellent
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January 2024 by Jo Nelson
Worst attitudes by employees I have ever seen at a Lowe’s. Everyone seemed like they didn’t want to be at work.
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January 2024 by Mike Hughes
Had exactly what I needed. The cost of steel is unreal!
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January 2024 by janet dyar
Absolutely clueless employees. Trying to get someone who knows something about their department is impossible.
