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December 2023 by Chris Jones
Great customer service.Listened, asked questions, made suggestions and sent setup tools to put it together as designed.Even built with my four year old while we discussed options.Very polite.
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November 2023 by Marcee Young
The sales team was so great to work with and very knowledgeable about all the options that would work best for our family.
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November 2023 by Lara Bow
We had a great experience! Everyone was very helpful with all of my questions. They didn’t pressure me to buy anything. I went back multiple times trying to decide what I liked and what would look nice in my house. Great customer service!
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November 2023 by Joe Rivas
Very helpful with thr design and speaker layout. Melanie helped me every step of the way. Double and triple checked to make sure the order was accurate. You don't get this type of service anywhere else. Can't wait for the couches to come in. I recommend going to the lovesac team at our midland bestbuy to everyone!
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November 2023 by Ana Caraballo
I wanted to online but I’m so glad I came in store instead… Noah was so great. He made shopping super easy and the ordering process very simple.
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October 2023 by Lindsay Petitt
I went in knowing what I wanted and ManDee was helpful in explaining the options. We've had our couch for over a month now and love it so much!
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October 2023 by Jason Cargile
Such great experience at the Lovesac store in Midland. Noah and Malby were excellent. Honestly some of the best customer service I have had in a long time and they made sure I knew I was investing in a relationship and they were always there if I needed help. They knew their product, they educated me on making my purchase and they were patient. Thank you guys for making me feel so comfortable and welcome.
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September 2023 by Ruth Navarro
I had been wanting a Lovesac for a while now. I was surprised to see a display at Best Buy! It was perfect. I was able to pick a fabric, configuration, and accessories with ease. The staff there is very helpful. Highly recommend!
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August 2023 by K'Dee Garcia
Noah, Mandee and Draven were all amazing! They answered every question we had and were so helpful. We are so excited to get our new Lovesac! Thanks again!
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August 2023 by Chatz Rath
Brandi and Noah were fantastic. Helped me get exactly what I wanted.
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April 2023 by Zech Berglee
Great sales associate. Had answers and advice to help us understand the product.
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March 2023 by Robert Moran
Melanie was great. Super helpful and knowledgeable. Walked us through every step of the process and explained everything clearly.Melanie definitely is an expert in Sactionals and costumer service.I went in half heartedly looking for a Sactional, and ended up walking out with a six-piece!
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February 2023 by TinaMarie Cz
Really Great staff Great on helping us find what we needed Thank you Brandi if you are looking for them they are located inside the best buy
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January 2023 by Cindy Wiley
I wanted to compliment the sales associate that helped me with my order. Mandee Laing out of Midland, Texas was beyond helpful. She was extremely knowledgeable and answered every question I had. She made ordering our sactional so much easier, and we could not have done it without her. Lovesac is very lucky to have her. I would recommend Lovesac because of her service.
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January 2023 by Deb Bee
Great service and very helpful with describing the product and what might best suit my family! I have one of the Lovesacs at home and have loved it, so glad I was able to add the sactional into my home! Some might think the price is a lot for the pieces but it is an investment that will help you no longer have to buy a couch!