-
January 2024 by Kat M.
They will continuously charge you for services and nobody will help you stop the payments. It's been months since I cancelled and now I'm getting random charges on top of my recurring membership fee. The gym is run down and horrible and management is even worse.
-
January 2024 by Texas EsJu
Gym has a nice atmosphere and is always clean. The young lady in the front, Joselyn, is very courteous, helpful and provides great customer service. She always has a smile and makes us feel welcome.
-
January 2024 by Micah H
Alan was very helpful getting my wife and I signed up. He gave us a thorough tour of the gym, provided in depth details about the services of each plan, and answered all of our questions. He was incredibly polite and friendly. We enjoyed working with him and would recommend TruFit to our friends and family.
-
January 2024 by Heidi Harrison
This gym is such a great gym! It’s so roomy and doesn’t seem to feel packed. Alan and the other staff members are so helpful and knowledgeable. Definitely recommend this gym!
-
January 2024 by Michele Jones
Getting a membership here was super easy. The manager, Chris, was very helpful & even took care of the sign up fee which was an unexpected bonus. Can't wait to start on my New Year's resolution at this gym!
-
January 2024 by Maximus Jett Garcia
Out of a couple years that I’ve been training here, I hardly get any kind of interaction from the trainers until today. Chris walked around and treated everyone with a “pick me up” treat and asked everyone how they were and if they had any questions pertaining to their visit today. Guy is super nice and very friendly to interact with. We need more HUMBLE people like Chris at TruFit. A cool greet goes a long way.
-
December 2023 by DT W.
This gym is in poor shape and leadership does not care. Smells like a sewer, they have 13 TVs upstairs and 0 work, equipment is broken and AC does not work. It's interesting that this is what they advertise, "We take the term "Affordable Luxury" very seriously at TruFit. With top-of-the-line equipment, programming and amenities, you'll get a next-level experience every time you walk through our doors." You get an experience alright, a poor one! The only thing they take seriously is collecting your dues while delivering disappointment. I've emailed the CEO Steve Diniaco more than once about these issues and he does not respond or care. If you are looking for a gym go to Crunch or Planet Fitness.
-
December 2023 by Isabelle Torres
Chris is super amazing! When I first would walk in he would always have a smile and say hello. I had bad days and he definitely switched up by the vibes of loving to be there and help out. Grateful. Thank you Chris
-
December 2023 by May Esparza
Great gym! Consistently clean, friendly staff, responsive, Chris is good listener to out needs, and best of all, super knowledgeable. Highly recommend!Everyone is super friendly!
-
December 2023 by Jose Garcia
Tru Fit Casey Dawsons class downstairs on Tuesdays and Thursday’s are the best!!! If it wasn’t good and challenging definitely wouldn’t catch my attention. And she’s the best at motivating us to push ourselves more and more. Will most definitely continue to attend her class!!!
-
December 2023 by Cornell Odom
Worked with Chris and he was very knowledgeable. I am new to the area and he did a good job at making me feel at home while showing me some of the equipment that Ive never seen before. The facility is HUGE and the bathroom is better than the one at my house.
-
December 2023 by Dylan P.
After multiple emails, texts, and in person attempts to cancel my PT over the last 6 months supposedly it's finally cancelled now. They also let me know they will charge me 2 more months due to having a 30 day cancellation. The place is run down, they're starving for revenue and at the expense of loyal customers. I would definitely give it a zero star had I had that option.
-
October 2023 by Deidre Griffin
The true fit on Midland drive has been a wonderful experience for me. The staff has been very friendly. And Noelle is a great trainer. Can't wait to see the results.
-
October 2023 by Sarah Griffin
I decided to join because of their wide range of classes at this location. I actually ended up using the personal trainers and have been very, very pleased.I have complicated health concerns, which has proved to be an issue with trainers in the past. I’ve been here for a month and I’ve always been respected, they’ve managed to find that perfect level where I was feeling a challenge, but not to the point I’m going home and sleeping all day/hurting for several days later in ways that limits mobility.Also, while machines break - that’s just part and parcel of having hundreds of people use them each week - they’re clearly and promptly labeled, and I’ve never seen a machine down more than a couple days.
-
October 2023 by Ben Walters
I've been going to this gym since March 2023. I have personal training sessions with Terrance. He is a great trainer who pushes me so I get the most out of my time at the gym. He holds me accountable. I've had a great experience with Terrance.
