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January 2024 by Kat M.
They will continuously charge you for services and nobody will help you stop the payments. It's been months since I cancelled and now I'm getting random charges on top of my recurring membership fee. The gym is run down and horrible and management is even worse.
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January 2024 by Lily Perez
I went it for a free trial, and I have to say that Miss Cassandra in the front desk was very nice and helpful.. And I have to say that it's for people like her that make my day better. Thank you!!! :)
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January 2024 by Yvette Paredes
Great gym! The equipment is really nice. There is plenty of squat racks so having to wait for one is rare. The restrooms are always clean and working.
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January 2024 by David Balcazar
Overall my favorite gym in the Midland/ Odessa area. Equipment is always in great shape allowing for a great workout every time!
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December 2023 by DT W.
This gym is in poor shape and leadership does not care. Smells like a sewer, they have 13 TVs upstairs and 0 work, equipment is broken and AC does not work. It's interesting that this is what they advertise, "We take the term "Affordable Luxury" very seriously at TruFit. With top-of-the-line equipment, programming and amenities, you'll get a next-level experience every time you walk through our doors." You get an experience alright, a poor one! The only thing they take seriously is collecting your dues while delivering disappointment. I've emailed the CEO Steve Diniaco more than once about these issues and he does not respond or care. If you are looking for a gym go to Crunch or Planet Fitness.
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December 2023 by phoebe greening
I went here for a quick workout recently and had a question about one of the equipment pieces at this facility. One of the employees, Emmaline, was absolutely wonderful. She helped me and chatted with me. Love going to this location, with their stellar facility and STELLAR staff.
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December 2023 by Jonathan Forrester
How do you not honor the 7-day free trial that is listed on your company's website? That's false advertising. If I can't trust what you say on your website, why in the world would I trust you with my financial information? Especially after all the horror stories on here talking about you not canceling contracts on a timely basis and errantly sending people to collections. Keep denying people the free trial... and keep sending them elsewhere. Now I'm going to try Crunch and Iron Extreme and you've lost my business forever. Was it worth it? Did you gain ANYTHING by denying multiple people the free trial? BRILLIANT business management.
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December 2023 by Hunter Loxar02
Never crowded, at least compared to other gyms at the same hour. Not as big as other gyms (meaning the literal size of the building) so understandably doesn’t have the largest amount of unique machines but still carries a good amount of equipment. You can only fit so much in a building of it’s size so some machines it only has one of. Machines don’t commonly break but when they do it takes a little while to get them repaired. Biggest problem comes from not enough room for more workout machines. Has some room for more but gym would be constantly crowded, but at the same time, I like that it never is.Friendly staff.
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December 2023 by Dylan P.
After multiple emails, texts, and in person attempts to cancel my PT over the last 6 months supposedly it's finally cancelled now. They also let me know they will charge me 2 more months due to having a 30 day cancellation. The place is run down, they're starving for revenue and at the expense of loyal customers. I would definitely give it a zero star had I had that option.
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October 2023 by Jackson Diaz
Overall pretty clean and neat, the staff is very nice and easily approachable, ive and talked to this tall blonde kid a couple times and hes always happy to catch up with me, staff is super friendly. Id recommend
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September 2023 by Benjamin W.
I've been going to this gym since March 2023. I have personal training sessions with Terrance. He is a great trainer who pushes me so I get the most out of my time at the gym. He holds me accountable. I've had a great experience with Terrance.
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September 2023 by Mark Ribeiro
Alex, the gym operator manager, is truly exceptional in managing the facility. Their dedication to maintaining a clean, organized, and welcoming environment is highly commendable. Alex exhibits great leadership, always ensuring the staff is well-trained and motivated. They are approachable, attentive to members' needs, and actively seek feedback to enhance the gym experience. Alex's management style fosters a positive atmosphere, making the gym a place where everyone feels comfortable and motivated to achieve their fitness goals.
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September 2023 by Gracelyn Van Acker
Thank goodness for Alex. She was the only Operation manager I’d trust doing anything with my account. My husband had tried cancelling his membership back in June but our gym did not process his paperwork. When I talked to Alex about the issue she helped us out right away and had it handled. She it took care of his refund for all of the overcharge dates. Thanks Alex!
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September 2023 by Lynn
Came here to say how AWESOME Alex is, she helped me understand how the process works and all ! Oh and also the gym were clean and looked very organized. Staff were nice too !Thank you Alex !
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September 2023 by Maharai Pompa
Awsome experience, loved the vibe this gym has and the staff, had my first training session with trainer Stephanie, have no complaints, she knew what she was doing, love the motivation she provided, definitely got me threw the workout, if yall are looking for a gym definitely consider truefit.
