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October 2024 by Terri Beal
The salesman was very helpful. He took time to show us options online and was not pushy.
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October 2024 by Anariela Nieto
Great and easy purchase deals. Philip the manager there, was very kind and knowledgeable.Which made the purchase easy to make.
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October 2024 by Bob Breen
Second time to this particular store. Thrilled with our purchase and their willingness to work with my work schedule on pickup. I will be back to purchase that recliner I wanted.
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September 2024 by Debra Cole
Hunter was friendly knew a lot about fabrics help us pick the correct style for us
He also sold us over other furniture stores in the area due too the greeting us with a warm hello treated us like we were family upon entering the store. It was a stress free environment will buy all or furniture from Furniture Row for sure. If your looking for a nice place too shop please go there..
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September 2024 by Stacey Brannen
Philip was very personable and extremely helpful
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September 2024 by Ivone Rascon
Excellent customer service!!
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September 2024 by Jan Lacy
Very good customer service explained everything that needs to be explained overall very friendly. I would highly recommend them to anyone.
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August 2024 by Lupita Hernandez
It was a fun and painless experience, Theodore Djoade has an amazing work ethic and serves with excellent customer service.
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August 2024 by Arthur Gonzalez
They do have a really great selection, but takes a little long to get some of the items. If you're in a rush, might not be your place, but if you have time, they are great.
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August 2024 by Sean Brumley
Had a great experience at the store, but having to wait over two months for our loveseat has been very frustrating!
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August 2024 by Belinda Hollowell
Hunter was very helpful and knowledgeable
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August 2024 by Sharon Sampson
Natasha was beyond excellent!!!
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August 2024 by Shanna McGuire
Not chasing me but close for quick questions
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August 2024 by Shanna Bavousett
Great service. Hunter was so helpful. Will definitely be back
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July 2024 by Nelson Barber
Probably the worst experience with a furniture store and just customer service in general.
5/27 -Purchased furniture set, was told half of the set would be delivered on 6/14 and the rest by the end of July
6/17 -Called to ask where our furniture was and was told that it would be arriving by 6/28
6/28 -Called to get a status again and was told that due to a inventory error, our furniture won't be arriving until August
The delays are one thing, but the fact that I have to chase this company around for updates only to be surprised with more delays is ridiculous. That and the fact that I have nothing to show for the money I've spent makes this whole thing feel like a scam.
We will be cancling our order, credit account, and waiting for the Fortiva credit company to "mail us a check" for our refund, which also seems weird.
So buyer beware, a furniture company that can't keep track of furniture.
