DICK'S Sporting Goods in MIDLAND is a go-to destination for sports, exercise, officially licensed, and outdoor equipment needs. It carries a wide assortment of footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment from top brands. Knowledgeable staff help customers find items like baseball gloves, tune up bikes, fit for new golf clubs, and set up fishing equipment. Many staff members are noted as extremely nice, helpful, patient, and calm, even when busy, providing great service and explaining things well. Some employees go out of their way to assist customers. However, experiences can vary, with some staff reported as not very helpful or good at prioritizing the customer. The store is clean, but the bathrooms can be in poor condition with issues like a trickle of water at the sinks. Management response to concerns may be perceived as indifferent.
Staff is very friendly and helpful I was able to find the shoes I was looking for. Only complaint was at checkout. The assistant manager Chelsea was talking with the cashier about other employees very loudly and they weren’t nice things to say. I was very uncomfortable hearing that while trying to check out.
July 2025
Employee Akiya was very helpful today, even though it got really busy she managed to help everyone that needed help and she’s was very patient with everyone there and calm and brung out the shoes fast and was extremely nice and helpful !!
June 2025
Great experience! Like that they are open before the mall opens! Just have to go through the back entrance.
