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March 2024 by Clint Rogers
Extremely helpful. Would do business again.
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March 2024 by Ginger Henderson
Roxy and Tanner are the rudest women I’ve ever dealt with, are not up to date with the gun rules and laugh when you are up to date with the rules!! Worst costumer services ever I was about to buy a couple of things which included a LV purse for my wife and now will not do it because of how they treated me! You lost out on a lot of money girls!!!
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March 2024 by Austin Gierisch
Horrible customer service employees don’t even acknowledge you.
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November 2023 by Yasmani
It's incredible the bad treatment you receive from the girl. I'm talking about a not very tall girl who has a very bad character. She treated me extremely badly and I was disappointed without buying anything. It's a shame that there are people like that working with the public. They should fire her. I don't care. I don't like to hurt anyone but this person completely ruined my day, what a disappointment, I went into the store and he told me what he wants, and I told him a tablet for children and he said, tell me which one do you want, I told him that I haven't seen any because where are they placed? I can't see them and he repeated the same question to me in the following way,! Yes but tell me which one you liked so I can grab it! With a very bad character and an angry face and I told him, you know, I better not grab anything.
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September 2023 by Latunya Foster-Garrett
The short female manager that wears the glasses and the female employees don't know nothing about jewelry ? ? they don't know a diamond if somebody threw it and hit them in the eye with it. I really think they should find another line of work. I went to another pawn shop and told them what they told me about my jewelry?( of course they laughed?) I walked out with $1,500.
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April 2023 by chris L
They will not call you or anything to let you know your stuff is up, especially if the manager wants what you pawn!
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December 2022 by Daniel Gobbel
Great service from Charles in the gun department always enjoy shopping here!!
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September 2022 by Oscar Trevino
My daughter and I always feel like valued customers whenever we come here. Trell is a great and friendly employee who always does his best to help us with whatever we need, and the district manager Matt is extremely knowledgeable and happy to explain things to us. Excellent customer service. We will definitely be back.
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June 2022 by Misty Trevino
Trell and Alisha were very helpful and friendly. I would definitely do business here again.
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March 2022 by Royce Colvard
The Employees are great but the wait times are absolutely horrible... Some times they get to swivel jawing with some of the professional pawn aficionados a little too long when there's a long line of other people are waiting
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December 2021 by Joshua Pierce
Thay were extremely helpful and very fast service and great merchandise! I will definitely come back
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December 2021 by Marcus Diaz
They are very helpful and professional and the store is clean and items are very easy to find.
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December 2021 by Jose Lizama
Need price on a gun couldn't see price on tag after waiting went to get someone to help me was told the one person who could help me was out on lunch
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September 2021 by Chase Singleton
I was immediately accused of being a thief, and then the very unqualified staff told me my top of the line tactical equipment was worth $15. They have nothing to choose from in-store, and they dont know what they're talking about. Go to the one on wall street; They're great! I'm never going back to this place.
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July 2021 by Janet Espindola
They lost my sisters jewelry a couple months back! Worst place ever! They never give same prices! Always "change in policy" and always way lower. Took some black diamonds there and they told me they were not real, went and got them tested and they are real!
