Carrillo's Automotive is a trusted and reliable auto repair shop known for its friendly, knowledgeable staff and consistent quality service. Customers appreciate that the business has maintained the same ownership and staff over the years, which reflects a good work environment and dedication to customer satisfaction. The team is transparent with customers, showing what is wrong with the vehicle and explaining the repairs performed. They offer a range of services including oil changes, transmission service, tune-ups, rotor and pad replacements, and general repairs. Many reviews highlight the staff’s honesty and willingness to ask about parts preferences, such as OEM or aftermarket options. Customers often mention how the shop makes vehicle repairs as painless as possible, with timely updates and clear communication throughout the process. The mechanics are praised for their professionalism and willingness to go above and beyond, even helping with complex issues like engine timing problems and warranty communication. Although some vehicles may take longer to diagnose, the overall customer experience remains positive, with many expressing loyalty and trust in Carrillo's for their vehicle needs. The business is highly recommended for fair, fast, and thorough service, making it the go-to place for vehicle repairs in the area.
