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November 2023 by Ryan Sanford
I really don’t like leaving these kind of reviews, but since it was offered, it might help the next person. There is a whooshing noise while driving, as if my driver’s side door was not properly sealed. Workers left some trash, but not too much. Truck was not completely cleaned from accident. Truck bed was re-lined with single stripe and does not match rest of bed. This was blamed on my insurance. Caliber probably could have communicated with me before making that decision. There was also some overspray. Looks a little rushed and unprofessional. Not sure if it is worth asking for correction. It took a long time to get my truck in and get it repaired. I’m just glad they didn’t push the repair cost so high that the insurance might have totaled it.
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November 2023 by Juanita Malcolm
They did an excellent job fixing our sons Camry. Looks beautiful!
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November 2023 by April Petro
Such a great experience! Getting your car in to get repaired from a wreck is never something you look forward to… but Caliber made the process so easy! They took care of everything we needed… including getting us to and from the rental place after dropping our car off. They kept us informed and had us in and out! Thank you for bringing good customer service to Midland!!Service: Body & Trim
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October 2023 by Tina Nichols
A+ A+ Kept me informed throughout the whole process of getting my truck fixed. Got my truck looking brand new. They produce an in and out process with positive results! Great environment!!
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September 2023 by Lisa Jebsen
Excellent communication and repair job that was completed a few days early! Jeremy was very professional, as was the staff at the reception desk. Highly recommended!
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August 2023 by Kate Daugherty
Sandra was great, my car looks brand new! They were quick to respond with communication and got the job done right.
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July 2023 by Lana Webb
Caliber Collision did a wonderful job on both my daughter and granddaughters vehicles! I would definitely take mine to this location if needed!!Services: Painting
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July 2023 by david webb
Caliber Collision repaired my kids vehicles and did an excellent job. Would definitely recommend their team!
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June 2023 by Beth Shock
From drop off to pick up I was very pleased with quality of the work and very pleased with the customer service!Service: Body & Trim
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June 2023 by Judy Judkins
I wish I could check more stars! I’m not sure how the other Caliber Collision centers rate, but the center on Loop 250 in Midland, Tx is TOP NOTCH! From the moment I made initial contact with the company, Misty made me feel so at ease and from then on I felt genuinely cared for as a customer! This is a HUGE rarity in Midland because attention to customer service is just about non-existent. Then Jeremy took special care of every detail and my car was turned back over to me shining clean. What great people! Hands down the BEST place to trust for collision service in this town. I’m truly thankful!Service: Body & Trim
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May 2023 by Maria Villanueva
Our insurance recommended Caliber Collision. I had never heard of it but the customer service was excellent, the staff was very knowledgeable which I really appreciated. The body shop did a great job in fixing our truck before the deadline they had given me. Kim, Sandy Misti and all of them are great!!!! Highly recommend.Service: Body & Trim
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May 2023 by Laura Leal-Sichembe
These ladies Kim, Vicky and JoAnn made the whole experience pleasurable and painless. A true pleasure to work with them. I highly recommend this location! And I would definitely bring my business here again!
Thank you ladies for your excellent Customer kindness❣
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May 2023 by K C
I'm very pleased with my experience at Caliber! Kim was my rep throughout the process, and she was very communicative and helpful. The front desk admins were also very friendly and pleasant. I was kept up to date on the status of repairs, and they drove me to Enterprise to pick up my rental when Enterprise quoted a long wait. My truck has only been out of the shop for a week, but everything appears to be in working order. They even washed the exterior and wiped down/vacuumed the interior before I arrived for pick up. Should I need repairs in the future, Caliber will most definitely be my first choice!Services: Auto engine diagnostic
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April 2023 by Rochelle Roberts
I am so pleased to have them work on my vehicle and keeping me informed of the progress. Kim and the entire staff was great!!!!
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April 2023 by John Heath
Hit coyote in mustang, broke bumper&assembly+radiator. Kept me updated whole time. Repairs quick and customer service very good.Services: Painting