AutoZone Auto Parts in Midland, TX, is a well-regarded retailer known for providing automotive replacement parts, maintenance items, and accessories. Customers appreciate the helpful and professional service from the staff, with several reviews highlighting their kindness and willingness to go above and beyond. One customer shared a story of exceptional assistance when they lost their keys and couldn't start their vehicle. Raoul, the manager, personally arranged for two dependable employees to help jump-start the car late at night, refusing payment and emphasizing the staff’s dedication. Other customers noted that the service team was very helpful in ordering parts like mirrors and offering advice to fit their budgets. Although some mentioned limited tool availability, the store's convenient location near a truck stop makes it easy for customers to visit on foot. The staff’s helpfulness and knowledge, especially from the manager, stand out as highlights, creating a positive experience for those in need of automotive parts or assistance. Overall, AutoZone Midland #3982 is recognized for honest service, friendly employees, and a willingness to assist with various vehicle needs.
The online pickup was easy to do, it was busy in the afternoon so expected a longer time to checkout.
June 2024
manager was very helpful and got me taken care of with no problems on a battery warranty another employee entered incorrectly 2 years ago when I purchased it.
February 2024
Part was not in stock that I needed, they had it for me the next day. Thank you
