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March 2024 by Damion Martinez
Very helpful and answer all my questions.
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March 2024 by Irving carreon
Very friendly staff and was able to find exactly what I wanted in a timely manner
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March 2024 by Tere Uranga
Good treatment from Michael GalindoHe explained to us and helped us very well ??
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March 2024 by Melinna Moya
Great service. Very detailed about my payments and warranty. Also great great sales going right now❤️
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March 2024 by Michael Nickles
Went into the Midland TX store and Shawngreeted us immediately. Very friendly and knowledgeable,helped us with our purchase quickly. Overall a pleasant and enjoyable experience. Great job Shawn.
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February 2024 by Terry Authement
Poor customer service after purchase. No way to speak to someone in the store. Bookshelf delivered missing parts. Other items not delivered on time. Do not buy here if you expect quality or people who care. Salesman will give you their number to call with any issues, but will not answer.
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February 2024 by Kaleasha Johnson
Racquel was wonderful and we SO appreciate her patience and guidance. It was a smooth and great experience with her and the whole team.
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February 2024 by Itzyo De La Garza
I showed up with 0 intentions of buying... i left with an amazing deal couldn't beat anywhere else. Megan Wright was pur fantastic sales rep. Great person, Easy to work with, has all the information you need when looking to buy. Thank you!
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February 2024 by patrick martinez
Sam was great!! Exactly what we wanted and a fast experience.
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February 2024 by Pedro Escalona
Excellent service
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February 2024 by Johnny Gomez
Bought a mattress and adjustable bed base. Salesman was very knowledgeable. My wife and I liked that there was no high pressure salespeople pushing our purchase. They answered all of our questions thoroughly
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February 2024 by Candice Martin
We were in the store about a week ago and the saleman was Husan and he was great. Gave us the information on everything we wanted. But I informed him I need to go home and think about the style of the TV Media Center he was trying to sell us. I really need to make sure it's something i am going to be happy with. My husband and I finally made a decision on what we wanted. When we return about 6 day later a sales woman in this store. I don't remember her name but she was rude and not very helpful. I informed her we had already been working with a gentleman there but at that moment we could not remember his name. She didn't even try to help us figure it out. I let her know we came in to look for a certain TV media center. We had found it online on the Ashley's website and were able to figure out the actual price after taxes, shipping and everything. But instead of ordering it we wanted to see if it was available in store. So instore this woman offers to help us but then takes a very long time to come back to help us. Then she takes our information and I explain what it is we want. In the meantime of waiting forever I see the gentleman we worked with before and go talk to him. He remembers us and wants to help. I let her know that this is the guy we were wanting to do business with. But she wont let him take back over and help us. I figure out his name is Husan She comes back stating that this TV Center is going to cost $200 more than what it was online. So I explain to her we don't feel we need warranty for this piece or special set up. Just the product and it be delivered to our door. Just like online. So she brings the price down another $100. So ordering it online the exact same way is still $100 cheaper?? I explain this to her and she says sorry that's all I can do. Look with as expensive as stuff is these days $100 is $100. And most people will save that if they can. So we said you can't help us at all then she said nope. We said well thank you we will order it online. And we were paying CASH when we talked to her. She let us walk out the door over $100. Her and Husan lost out on a sale. But it's y'alls loss. Cause my husband and I talked about it. We decided to go to talk to the people at Bob Mills Furniture. Well they had a TV media center similar to the one at Ashley's. So we went with them. Actually the salesman Daniel Talamentez was so good, helpful, gave us the attention we needed and was willing to makesure we got the best price possible we ended up buying a whole new bed from them as well at the same time spent $13,000. When your sales people are good and offer good customer service it can go a long long way. It was your loss ASHLEY'S FURNITURE STORE of Midland!
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February 2024 by Linda Forester
Michael was extremely knowledgeable and so helpful in showing us possible choices of furniture that fit our lifestyle without any pressure! It was such a pleasant experience. We are excited about our new furniture. Thank you so very much!.
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February 2024 by Widal “N” Hed
These people are irresponsible, I do not recommend anyone buy here. They tell you that the product will arrive in two days and then they tell you that it will arrive in two more days and on top of that they deliver it to you incomplete and grated because when it comes to transporting the product they do not have the slightest delicacy. To be such an expensive store, they should be more careful and delicate with the service and the product.
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February 2024 by Vivy Rodriguez
Very good deal
