-
November 2023 by Diego Viera
Early November I was sold a truck and told everything was going great. The approval process was simple, fast, and easy. My issue lies with the integrity and compensation for the fact that in less than an hour off the lot the truck broke down due to the def pump. I had to take the truck back for them to have it fixed and it had been almost a month without being able to have it. I bought a truck to be able to work and am now paying on a vehicle I am unable to drive. Everytime I ask to figure out a way to differ the loan, I get the run around. I just want an answer and my truck. Not helpful at all.
-
November 2023 by Amy Gallegos
Yes! Jimmy was wonderful at communicating with me the process of my service. From when they received the part, when it was installed, and when there was minor complications. He gave me a call or text. He made sure I was on board with everything. He was great at making me feel included with the service/ process of my car. Thank you Jimmy!
-
November 2023 by Cecilia Isaacks
Leticia Paquette and Alonzo Hernandez both were very knowledgeable and accommodating. The whole process was great from start to finish. We feel like Leticia has our best interest in mind. Great experience!
-
November 2023 by John Rivera
Ms Lisa was an awesome sales person. She listened to my concerns, and worked really hard for me. The team at All American did awesome. My truck is perfect. The service department took care of the issue immediately, and cared about my time. I want to say thank you for that. I’m so happy to matter to yall.
-
October 2023 by Angie Aron
Another customer recommended I go to All American and ask for Mr. Randy Castaneda. Mr. Castaneda took the time to explain and show me detailed information about the new vehicle choices. I left to keep an appointment with another dealership and returned to All American within an hour because Mr. Castaneda’s ability to connect with my needs and gain my trust made my experience incredible and the deal was sealed. I have already recommended Mr. Castaneda to two family members. My next purchase for sure will be at All American with Randy!
-
October 2023 by Rebecca Franco
We are very happy with our new purchase and the team at All American Chrysler Jeep Dodge was friendly! They made our shopping experience quick, efficient, and hassle free. We are very pleased and thankful.
-
September 2023 by wade schear
First interaction was good and it seemed they worked for and with me. Dissatisfied with the truck, yes it was used and my fault for not looking it over deeper. Integrity was not present, and now I see it was all about a sell. I’m now stuck with a ? which complicated my credit and not able to trade in. Warranty doesn’t cover the parts, found this out after a month of it sitting there. Lost jobs and opportunities. They are trained to sell and trick you right out the door
-
September 2023 by chrystal hyson
Andrew was very helpful & has great customer service! He kept me updated with my car & had my car done in a matter of days! Highly recommend
-
September 2023 by Myk Overton
I want to personally thank Leticia Paquette for working so hard for me in regards to getting me the exact Jeep Gladiator Mojave (Firecracker Red) that I was looking for! The reviews that I had read about her were excellent so I knew ahead of time that she was the Sale Representative that I wanted working with me. I personally ask for her when I arrive onsite and from that time until I drove off the lot, she was there for me. Leticia is extremely professional and she made my Jeep shopping experience a very, VERY good one! Thank you again Leticia! You rock!P.S.- My wife will be looking for a new car next and we WILL INDEED be returning to Midland Jeep/Dodge because we know exactly the kind and professional service from you guys over there that we will get!Signed,Myk Overton(A very satisfied customer and new Jeep owner!) Eeek!! ")
-
September 2023 by Joel Roach
Lisa Serpas had knowledge of all vehicles, specs, performance, and history. Very relaxed no pressure atmosphere. Made buying my son a car a lot of fun.
-
September 2023 by HAYBUSA
The agents were wonderful to work with.They tried their best to resolve my issues in a speedily manner.The dealership was clean and coffee bar & water available. My wait time was relatively short. Andrew and Chalet are my “go to people”. Thank you.
-
August 2023 by Christy Jones
Ask for Minnie! She's professional and will accommodate you accordingly she's funny and her vibe is a force to be reckoned with I just absolutely loved her! My first time buyers plan went so smoothe it was unbelievable I suggest American dodge for your purchase! Well worth it
-
August 2023 by Jaclyn McGuire Eats (Mukbang)
Leticia was excellent when I contacted her early in the day to find another to downsize to. I was able to go in and get my choice she chose for me and it was done in no time. She has been my salesperson for past vehicles and I love how she works with her clients.
-
August 2023 by James D.
I have been driving for 50 years. I've owned many cars and have had cars repaired and serviced at many different shops and dealerships. My experience with All American Jeep as far as the service department has absolutely been the worst in my life. it took two months just to get an appointment for service. After I dropped off my van for a misfire issue, I assumed it would take a week or two. It has been almost three months now...with no end in sight. My van has been sitting partially disassembled with no one working on it. I don't know how this shop remains in business. The excuses I get if I can even get an answer vary from fired employees to, we'll get on that, to.....we're waiting to hear if it is a warranty item. Bottom line.....do not go to this shop. You will regret it.
-
July 2023 by Lydia Frescaz
Randy C. the salesman made my purchase of a great car ? there a success. the friendly attitude, all the information, his being a professional gentleman made my experience great. Left there one happy person who just purchased a car from a great company. Finance department was a friendly person too, very helpful. God bless you all.
