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November 2023 by Jeni Lopez
The employees at Ace really are always friendly and helpful. I don't think I've ever been in here and come across someone that seemed bothered to help me, and a lot of times I go in searching for something my husband needs me to get while he's at work so I'm even more lost than most ??♀️ but they always seem to understand what it is I'm looking for, going off of my husband's description, and get me what I need.
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October 2023 by Anjelica Reyes
So I’m needy. I was given candy and coke for my low sugar. I bought what I needed and then some. Thank you Ace! I didn’t get the sweet angels name who gave me some Twix but thank you.
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September 2023 by Keith Plumlee
I still love this place. Prefer it to the giant chains. They have some of everything. Friendly service. Convenient and quick.
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August 2023 by Thomas Gray
Every time I go to the store the help is great they're friendly want to assist you and to check out service is awesome
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August 2023 by Eric Blackwell
Expensive just go to Lowes or homedepot, hell I would goto Mc coys before here
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June 2023 by Barbara Maddaford
Always help me out. Unlike anywhere else I've been. Love it.
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June 2023 by Aubrey Miskell
Great little Hardware store. Always have what I need.
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May 2023 by Fidel Trey Villanueva III
Staff is always helpful, and stuff is priced like every where else.
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March 2023 by Codi Nugent
Friendly staff. Plus they allow dogs. However our pit is not a fan of the title floor ?
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February 2023 by Laurena Vande Weerd (Jeanne)
I went to a pet adoption event for Fix West Texas. The event was very successful. The Ace employees were amiable and gave discounts on dog food for those who adopted. I went inside for a few minutes. The store was immaculate and well stocked, and Dominoes gave away a free pizza to families for dinner who adopted. It was a fun and pleasant experience. West Lake Ace were great hosts.
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February 2023 by James Franklin
I’ve been shopping hear essentially all my life, with my grandpa and now my sons, they have great customer service, a relaxed, friendly atmosphere, and many unique bits that big box stores don’t carry and would otherwise have to be ordered. Definitely recommend.
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February 2023 by Terrie Hayden
I would like to thank Randy for his assistance!!! He saw me struggling to carry some items so he went and got me a basket
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December 2022 by KODY YOUNG
This store is over priced. Went in to get a couple of brick hangers. The price was double lowes and home depot. Trying to support local I showed them that their competitors cheaper price. They said they won't price match and if the price is different from the internet that they don't even like to match the online price. This is why I very rarely go here. Get a price much policy.
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November 2022 by Jayson Brooks
great customer service on returns and also helping to find items and the knowledge of where to locate them
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November 2022 by stephany Cottrell
Was in the store for 30 minutes and several employees passed me and didn't ask if I needed help or made sure that I found what I was looking for instead they talked among each other