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December 2023 by Christi M.
Each employee was extremely polite and very helpful. This is absolutely the place to park your vehicle at the airport. Very highly recommend!
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November 2021 by Jerry B.
These idiots wrecked my car twice in one month. Like a normal person, I asked to fill out a damage report. They kicked me out of the garage where I live downtown(Dallas) because I wouldn't sign a waiver releasing them from being liable. Now I can't park where I live. They will do it to you too. NEVER USE THEM. You've been warned
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October 2020 by Charlie C.
They were prompt and curious. Even when they had to run back to the terminal because I forgot to leave them my keys. I paid to have the interior and exterior washed/cleaned:, I detail cars in the side and this team did a great job.
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January 2020 by Jannet N.
This is supposed to be a place upheld by complete professionalism, BUT... I arrived at Premier Parking today to retrieve my truck that I've had there for 21 days! When I got to my truck, I realized someone had done quite a number and wiped it out! Everything was gone...from my tools, to uniforms, to work boots, a bedding set, and even a spare truck battery! This place is strictly VALET parking - meaning that they had the keys to my vehicle for the full 21 days it was there. There was NO forced entry, not even a crack in the window or extra scratch. It was CLEARLY an inside job! Also, while I was there, an employee received a phone call from a woman stating her vehicle was broken in as well. The employee then told the woman that they had recently gotten a complaint of stolen items...this is NOT a secure site to leave your vehicle. I have used them for nearly a year and this is a first. I explained that I was going to file a police report, but they expressed that they would like for me to wait until tomorrow until they are able to have the manager check the cameras. I didn't realize by utilizing this "professional" parking lot service that I was ultimately leaving my vehicle in the hands of thieves. I paid before I realized any of this had happened. I am disgusted. Giving it 1 star until I hear back from Management.
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November 2019 by Bill B.
I have used Premier Parking for years and enjoy using them and getting reservations It is convenient and they help us with our bags
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October 2019 by Andrew C.
Parked here once and really enjoyed the service. However this time it didn't go so well. Somebody clearly was joy riding in my vehicle. Who goes out of there way to create a new XM channel on my vehicle that wasn't there before. Mileage was off as well. When the drive back to the parking spot was a minute from departures. Wow guys. Super professional.
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July 2019 by Scott S.
I only park my car a Premier Parking when I'm traveling. They are very convenient. The employees are courteous. They also do a great job washing my vehicles.
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March 2019 by Deanna H.
This place is the biggest rip off. If you want your car washed I would strongly suggest a reputable car wash. This is a sham this is the third time I've left my car there to be detailed. And they didn't not do it. And every time it's a different lame excuse.
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October 2018 by Marvin B.
The entire reason I chose them was for the detail service. Come back 4 days later, they didn't even touch it. Could have parked across the street and saved a few bucks. I was very specific about a wash and detail is what I wanted. I'll be sure to tell others they are not recommend.
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April 2018 by Koko S.
They have safe my life!. I really enjoy the fact I just pull in and someone drives with me to the airport, helps me with the luggage and takes the car back to the parking. Then, when I come back from my vacation the shuttle is there to pick me up. Once you get to the parking place they have your car ready to go. Thank you for your great service.
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February 2018 by Emery C.
They took care of my vehicle ok. Ticked me off because my flight was late and I got to their office at 12:15 am and they charged me for an entire day. Could have at least pro- rated me.
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January 2018 by Mollee C.
I'd like to recommend a parking lot at Midland/Odessa. It's called Premier Parking. It was $9/day, which is comparable to airport parking, but in addition, for $55 extra they detailed my car, inside and out, while I was gone. I just landed and I have a super clean (sticker free) auto interior. Very pleased.
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July 2017 by Tish B.
Broke the customized gearshift knob on my Jeep. The knob had no issues prior to them driving it. No one said anything. Nothing was knocked off our bill for their error. They just broke it & stuffed it under the seat. Will not use them again! Obviously their drivers are rough on people's vehicles.
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April 2017 by Kelly B.
We always park our vehicles here when we go out of town & have them cleaned. Was very pleased this past week when I left it for 4 days. Got to my car & it shined! It had rained earlier that day so they gave us a discount. I've left my car at a detailing shop in Midland & paid well over $100 & it wasn't as clean & sparkling as when I left it here. Parking & cleaning less than the detail shop! Granted we got the rain discount but I would've paid full price. I think anytime I want my car to sparkle inside & out, I'll just go out of town!
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May 2015 by Chuck I.
Excellent service. Price is cheaper than airport parking and an employee rides from their location to the airport (about 1/2 mile at most), then a shuttle picks you up on your return and takes you back to their office. When you arrive your car is already there and waiting for you. Friendly and efficient service. I always stay at Premier when I travel. It's the best way to go.
