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July 2024 by Reggie Mack
I guess they make their own pharmacy hours! Website says they close at 8pm on Sundays. Go To Pick Up A Prescription For My Daughter That Urgent Care Changed From Her Regular Pharmacy Because They Close At 5 Just To Be Told That CVS Also Closes At 5 On Sundays Which I’ve Never Known Them To Do.
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May 2024 by Candace Beard
Fast and friendly every time
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May 2024 by Jazmine Hunt
THIS BY FAR THE WORSE PHARMACY IN THIS CITY. EVERY TIME I GO HERE I HAVE AN ISSUE WITH THE PHARMACY. THIS TIME I PUT IN A PRESCRIPTION FOR MY SICK 7yr OLD SON. THEY FILLED THE PRESCRIPTION AND CALLED ME TO THE WINDOW AS IM STAYING AT THE WINDOW THEY HAVE AN ISSUE WITH INSURANCE. ITS NOW THEIR LUNCH TIME AND THE PHARMACIST OLIVER SAYS HE CANT HELP ME BECAUSE ITS HIS LUNCH TIME MIND YOU I AM ALREADY BEING SERVICED AT THE COUNTER. INSTEAD HE SAYS HE CAN’T HELP AND HE’S GOING TO LUNCH AND PROCEEDS TO CLOSE THE WINDOW IN MY FACE. I AM FURIOUS AT THIS POINT AND I WALK AWAY. I HAVE A SICK CHILD AT HOME THEY I NEEDED TO GET BACK TO SO THATS THE ONLY REASON I DIDN’T CAUSE HELL.
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April 2024 by Kenneth Cox
Pharmacy employee (Kathy) complained outloud several times and as I was leaving that I was there too early. I spend quite a bit of money in this store. but after her complaining, I'm moving to HEB.
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November 2023 by D Latham
No, they did not make getting our flu shots convenient. My husband and I wanted only the flu shots. Online coupled the flu and covid shots. We walked in same as last 7 years for flu shots…We went 11/19 about 2:30. They were not busy. Said it had to be scheduled online…..I phoned Walgreens in Palestine as we were headed to that town. They said come on in as walk in.?.Guess who will be getting more of our business…
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August 2023 by Norris Buchmeyer
Terrible PR. DELAYED SERVICE TO POST OP PATIENT. OVER 24 HRSDO NOT USE THEM from hospital if you are a post op patient.Pharmacist rude to my wife delayed pickup said other patients rx to fill when she called in am... would be ready sy end of dayYou would think he wouldAbsolutely not a good store to get your RX.
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May 2023 by sheryl chambers
They have the rudest lady working there! She talks too everyone like a dog! They need to step up & do something with her!
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May 2023 by Kim AndersonPatterson
This location is the absolute poorest I have ever dealt with in terms of customer service. From the pharmacy counter to the front check out counter. The staff is simply there for a pay check their total disregard for the customer is extremely disappointing. It would be better to just shut the store down with the entire staff needing to attend training for customer service, diversity, and inclusion so they are able to embody a customer focused approach. I waited 1 year to post a review hoping the experience would change. However, it is consistently horrible with every visit. I now refuse to use the store it’s not worth the trouble.
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April 2023 by Korey Scruggs
Was informed Earlier that they had a antibiotic I was prescribed only to find out they lied about having it in stock after checking back several hours later .
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April 2023 by Michelle B.
The rudest treatment ever! Was in line at the drive through, and when I was able to pull up, the lady inside shut the blinds in my face, and said through the microphone, "We're closed!!!!". I looked at my watch, and it was one minute after their lunch closing time!!! If I had other options on my insurance, I would definitely go somewhere else!!!!
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December 2022 by Emilie C.
My dr called in meds that needed to be filled same day. They never notified me they couldn't fill it for 4 days. I called they said I had to call and find a different location that could so I did. Then they refused to transfer my prescription for 7 hours and put a hold on it instead. I needed that medication so I didn't have a miscarriage they didn't care one bit.
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December 2022 by Samantha Walker
The old woman at the pickup desk is by far the RUDEST woman I’ve ever tlkd to. So bad I had my prescription transferred to a different pharmacy. Lady I hope you see this and know that you deserve no stars and learn some manners!!!
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December 2022 by Tereasa Rodgers
The pharmacy has no customer service skills. Tried getting a prescription transferred to another pharmacy 1st they tell me there is no refills then they tell the other pharmacy it was transferred but couldn’t tell us where it was transferred then the pharmacy hung up on the pharmacy from brookshires. They were just rude and no help at all
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August 2022 by William Heidelberger
Absolutely horrible place to do business, I’m trying to get a Covid 19 test and all they want to do is talk about booster shots.. then the lady on the phone hung up on me because I was getting frustrated trying to schedule an appointment to get tested.!!!!!I will never do business with them again!!!!!!!
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August 2022 by Anita Patterson
The waiting line for drive thru normally is not extremely a long wait
