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February 2024 by 00 00
I enjoy coming to this VS. Im always treated great! First off, I seen a jacket online at $25 & unfortunately they don’t price match in-store items but was offered to buy it in store & have it shipped to my house for free!..Second, i must recognize a lady that works there if im not mistaken her name is Viri, i do remember her having pink hair(around December of 2023), I had an issue with an item that I purchased online to be picked up in-store , my order was cancelled but when I went to the store i seen it. She came up to me & offered her help, when i told her about my issue she said they could price match the item from what i paid online. Always welcoming and happy to help. Thank y’all!
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January 2024 by Nina Holbrook
I needed to exchange a bra that didn't fit. Amanda was very accommodating and helped me find my correct size and explained how a bra should fit.
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January 2024 by Dirk Schulze
The staff was very friendly. The store is clear. You (woman) can feel in good hands.
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December 2023 by Mesquite ED
I recently visited Victoria's Secret at Town East Mall and was delighted by the fantastic deals and great prices they offer. The store provides a wide range of products with appealing discounts, making it a shopper's paradise. The customer service was exceptional, adding to the positive experience. If you're looking for great deals and excellent customer service, Victoria's Secret at Town East Mall is the place to go!
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November 2023 by Missy Cash
Great shopping experience. The girls there are really nice and helpful, also love the Black Friday sales
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September 2023 by gabriela
Went in with my mom for the first time yesterday browsing, we came across $5 underwear, 1st all the items were not organized and we couldn’t find our sizes, 2nd i went up to what i think is the manager (lady wearing black suit) and asked if the underwear was actually $5, she had been talking on a microphone but i waited for her to finish when i asked, she looked up at me annoyed and said “no u have to buy a new bra for it to be $5” no where in the sign did it say that. We just left the store without buying anything, hope that girl can learn to work without an attitude next time
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July 2023 by Celeste St.Francis
Always expensive but better quality than anywhere I've gotten bras
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July 2023 by Viola Whatley
They people were rude and if you was not skinny they did not care to help you. Went Torrid and they were glad to help us out.
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January 2023 by Laurie Bocanegra
They were great, the staff helped me measure my youngest daughter. And the overall experience was great
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December 2022 by Reverend JD Geer
Even though the store was packed I got great customer service and their discounts were fantastic on Black Friday
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November 2022 by Rachel Fox
They are okay they could use some coaching on customer assistance but overall a happy experience
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November 2022 by Mina Blanco Ruiz
My daughter and I came here to get sized, and Jocelyn was amazing and attentive. Thank you girl!
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November 2022 by Petula Cook
Had to return some items! No problems! Love PINK!Lol if I knew it would ask for a review I would have took full pictures ? but here are some of the sets I brought. I LOVE THE WARMUPS! ?
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November 2022 by Angel Light
The store is disgustingly dirty, merchandise all over the place that you cannot find your size, floors are sticky dirty. Associates seems to have no knowledge and no willing to help because they are busy talking to eachother or on their cell phones. Long lines at the registers, horrible customer service... It looks like managers are never there. I love Victoria's Secret, but personally I'm not going to that store ever again.
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October 2022 by Kiki T.
Kate was amazing help! Found exactly what I was wanting and was super sweet! Lines were a little long but it's a Friday night and they share lanes with PINK, so it wasn't a problem and they were super quick anyways!
