Long wait in food lines, staff walking around not doing anything yet the kitchen is under staffed. The front desk girl was clueless on what to do with my child’s membership so they charged me half price even though I have a membership. Won’t be coming here again I’ll stick to Rockwall
November 2023
They need help at the kitchen/ service area.... only one girl can't do everything.Also the girl at climbing wall area wasn't very helpful, she said that the kids can only play 2 times and they need to step out... that's not true, also the manager said that he'll tell her...
May 2023
Decent place to take the kids if you pay monthly subscription, however this place is staffed by teens and it shows. There's not really an authority figure here that helps control the kids and keep people accountable for their actions. This place can get rough real quick when it's busy. Recommend going not on the weekend.
Urban Air Adventure Park is much more than a trampoline park. If you’re looking for the best year-round indoor attractions in the Mesquite area, Urban Air is the perfect place. With new adventures behind every corner, we are the ultimate indoor playground for your entire family. Take your kid’s birthday party to the next level or spend a day of fun with the family and you’ll see why Urban Air Adventure Park is the best place for jumping, climbing, riding, playing, and fun for all ages.