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May 2024 by Beverly Dennis
All my Cars came from Trophy Nissan...So even if I'm just getting my car service, I go and look for Ashley... in New Cars to see if I can get into another car or truck, she's real good at trying to get you, in what you want, and truthful about the payments, so if you're looking for a new car asked for Ashely, she's good!
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April 2024 by victor montejo
Quoted 349 for routine service. Paid 459 because of disposal fee and taxes. That's not a small difference. You get 2 years oil changes with new purchase but that barely makes a dent in service prices.
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July 2023 by Amber Akins
The guys in the parts department do amazing! Answers all your questions
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December 2022 by Ms. F
No comments except it’s Trophy.
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December 2022 by Acosta
Good service, thank you.
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December 2022 by Ryan Mata
Fast. Friendly. Very respectful
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December 2022 by Trevon Hampton
The older black gentleman from the nissan parts department today showed great customer service he should be promoted I wish I could have thank him better
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December 2022 by Melanie Jones
I came in needing some tires for my car and was unsure what I needed. The gentleman that helped me was very knowledgeable and got me on my way in a timely manner.
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December 2022 by Paul Wilkerson
After having the Cadillac for a year I decided to get new tires, the parts department provided great customer service!
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December 2021 by carlos aguilar
The scandalous behavior of Trophy Nissan is good reason that no single Nissan owner should frequent this business. They stole my money and did not take responsibility for the inferior quality work they did which has costed me over $1000 in out of pocket costs. An honorable business would have acknowledged their error and compensated me for their mistakes. Here is what happened:Before I left for my summer vacation to South Carolina (road trip) I went to Trophy Nissan and got engine oil change, transmission oil change and 1 brand new tire (covered by insurance) for my Armada also paid for an alignment with a 1-year warranty. Once I reached South Carolina, I realized that the tires were wearing off like crazy. I called Trophy Nissan and they asked me to bring it over their shop, yeah right, I was in south Carolina. That meant that I had to buy 2 extra tires to return home. So when I got back, these 2 new tires were completely bald and I took it to Trophy Nissan. They hemmed and hawed and redid the alignment and made me pay for one of the tires again. After another 800 miles, the tires wore out again. I took it back and this time they really found the root of the problem – during the alignment, they had to replace a Bolt link, Dice Eccentric and Eccentric Bolt/Washer – which they had not done properly in the first instance. Now that the problem is fixed they are refusing to replace the 2 tires that were damaged by their (second) poor alignment workmanship. Right now my car needs another 2 new tires to replace the ones that have been damaged.This is a company that everyone should stay away from. They do not honor their word or the quality of their service work. The shockingly poor quality of their work is one thing. Acknowledging their responsibility for costing me 4 new tires is unforgiveable. Trophy Nissan and their Assistant Service Manager Slatinsky should be boycotted by every single Nissan owner. Such behavior should not be rewarded – in fact it should be punished. There are multiple honorable Nissan dealerships in town that you should frequent instead.
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December 2021 by Lori Warren
Dan was incredibly helpful. I left feeling like he gave us the best service and didn't try to sell us the most expensive parts.
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December 2020 by Maria Romero
Fast ,Friendly,Understanding
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December 2020 by Hector Alvarado
Is an ok dealership
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December 2020 by Josue Cruz
I found what I was looking for and the best service
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December 2020 by Leo Girtz
Visited service, not partsAsk for Michael Collins in service. He will take good care of your vehicle.
