-
September 2023 by Jorge Bartolo
I am very satisfied that the young ladies helped me with my network problem and were able to get it working again and again. I will come back here
-
September 2023 by Karina Urbano
Been with Metro for 12 years and I went to do an upgrade a week ago I am so happy they help me out and my payment bill is still the same and can be more satisfied
-
September 2023 by Philip B
Store would not honor the deal stated on the website. Wasted 30 of my time, ended up having to walk out because they were going to charge me $100 extra and could not show me a itemized receipt
-
September 2023 by Google user
Been with Metro for 12 years and I went to do an upgrade a week ago I am so happy they help me out and my payment bill is still the same and can be more satisfied
-
November 2022 by Taylor Touma
DONT GET THE PHONE INSURANCE IF YOU HAVE A BRAND NEW PHONE! Metro uses a very cheap and tacky insurance company. I spent $3500 on brand new Iphones with them and my phone broke, I filed a claim and they sent me a refurbished phone I’m already having issues with! They even have the option for you to receive a brand new replace iphone but you apparently don’t have a choice. “You get what you get”. Very trashy, we should’ve thought twice before trying to go the cheaper route with a company like Metro. We’re paying for it now!! RUN THE OTHER WAY! They’re ghetto!!!
-
May 2022 by Laura J.
Very bad customer service. My mother is older and has a hard time using these new phones. She needed help with her phone so she stopped here since this store is on her way home. The manager told her he could not help her, that they did not help with that type of issue. When another employee attempted to help he told him not to help her. She went down the street where she always goes and they were able to assist her as usual. This has happen twice with the same employees. DO NOT RECOMMEND!!!
-
July 2021 by FLAKIZ CORONADO
Awesome customer service!!
-
September 2020 by FLAKIZ &Family
Awesome customer service!!
-
January 2019 by David Olive
Good customers service
-
October 2018 by Sayda Martinez
Great service, I love how I have everything unlimited for only $60/month. Definitely recommend this place to anyone!
-
July 2018 by Anita English
Hibah was amazing. We're new to pcs and she was very informative and helpful.. I would recommend this place to everyone.
-
June 2018 by Trevor Norvell
I bought service here for a phone yesterday and it was aweful so I take back my phone with the reciepts and no issues until they charged me another 130 dollars instead of refunding me the money...then voiding it and basically ruining my bank account for the whole weekend.. and what kind of business just says oh sorry nothing we can do even tho we charged you twice for a service that i took back for a refund all within their own policy ... id never do business with a place that wouldnt just fix the situation that was clearly an error on their part.. horrible customer service... don't waste your time at this joke of a business!!
-
February 2018 by Brandon Cooley
I looked at an iPhone and was in shock with the prices. I stated I should find a used one and the girl got rude. I asked for a case for the J7 and she said they don't carry that model since they don't have that phone. But I was clearly looking at a display. So I left and won't be back.
-
August 2017 by Hernandez Gloria
Got my iPhone and the best deal! Got free coupons to a water park and my kids and I grabbed a free snack to go! I make all my payments here!
-
August 2017 by Lydia Robinson
Great service. Wonderful helpful people! Hibah Vanessa and cynthia are super sweet and knowledgeable.
